Hardworking and reliable concession crew member with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Skills
POS systems
Security monitoring
Customer assistance
Cash management
Payment processing
Cash drawer balancing
Customer order recording
Product recommendations
Credit and cash transactions
Customer greeting
Coin counting
ID verification
Cash register operation
Staff mentoring
Issue resolution
Merchandise restocking
Decision-making skills
Player supervision
Safety requirements
Endurance
Good sportsmanship abilities
Unbiased judgment
Sharp-eyed
Troubleshooting
Analytical
Multitasking
Leadership
Communication
Collaboration
Supervision
Comfortable standing for long time periods
Reliable and punctual
Reliable team worker
Neat, clean and professional appearance
Cash Handling
Food safety and sanitation
Math and language skills
Supply inventory management
Excellent multi-tasker
Dish preparation
Engaging personality
Delivers exceptional customer service
Proven leader
Experience
06/2020 to Current
CashierIowas Of Oklahoma – Chandler, OK,
Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
Assisted with purchases, locating items and signing up for rewards programs.
Resolved issues with cash registers, card scanners and printers.
Helped customers find specific products, answered questions and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Welcomed customers, offering assistance to help find necessary store items.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Monitored sales events, added new merchandise and rang up purchases.
Operated cash register, collected payments and provided accurate change.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Scanned customer purchases, supporting transactions to streamline sales process.
Assisted customers with account updates, new service additions and promotional offers.
Sanitized frequented areas and equipment using approved supplies.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Performed dusting, leather and wood surface polishing and wall washing on a quick, but quality manner.
Vacuumed all carpeted areas and mopped solid surfaces with proper chemical solutions.
Restocked supplies, replacing toiletries, liners and soaps.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
Transported trash and hazardous waste to appropriate disposal area.
Responded promptly to requests to clean and sanitize areas after accidents.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Maintained building interiors with routine deep cleaning of high-traffic areas.
Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
09/2016 to Current
Manager/Concessions WorkerWheaton Park District – Wheaton, IL,
Correctly received orders, processed payments and responded appropriately to guest concerns.
Promptly reported complaints to the owners for quick, efficient resolution.
Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
Quickly and efficiently processed payments and made accurate change.
Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Accurately measured ingredients required for specific food items to reduce waste.
Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Pleasantly served fresh food and beverages to customers at large soccer concession stand.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
Effectively worked with teammates and openly invited coaching from management team.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Followed all established restaurant practices and procedures by delivering food which met quality standards.
Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
Completed side work tasks, including restocking condiments and cleaning refrigerators.
Cleaned food preparation areas, cooking surfaces and utensils.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
Served orders to customers at windows, counters and tables, handling approximately hundreds of orders per shift.
Suggested additional menu items, beverages and desserts to increase sales.
Managed concession stand public gatherings, including concerts and sports events.
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