Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.
Skills
Proficient in Excel, Word and Power Point
Technologically savvy
Telephone etiquette
Microsoft Office
Work ethic
Time management
Public speaking
Community service
Experience
05/2022 to Current
CashierGrocery Outlet Corp. – Sacramento, CA,
Handle cash transactions with customers
Collect payments
Ensure pricing is correct
Issue change, receipts, refunds and bracelets
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Resolve customer complaints, guide them, and provide relevant information
Greet customers when entering or leaving establishment
Maintain clean and tidy cashier area
Maintaining and Cleaning Restrooms and other areas
Keep reports of transactions
Answer customers' questions and get a manager if answer doesn't solve the issue
12/2021 to 05/2022
Bear BuilderCook Children's Health Care System – Southlake, TX,
Worked closely with team members to deliver our company products to customers and assist with their needs in regards to our store products.
Provided excellent customer service /attention to customers when face-to-face or through phone conversations.
Stocked and cleaned shelves while maintaining neat and orderly store.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Maintained current store, product and promotional knowledge to drive consistent sales.
Calculated pricing, applied discounts and collected payments to process transactions.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Answered questions about current promotions and resolved issues according to store policies.
Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Organized store by returning merchandise to proper areas and restocked displays.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Stayed up to date on store promotions, payment policies and security practices.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Used register system to ring up customer purchases, process payments and issue receipts.
03/2021 to 07/2021
Cashier Grocery Outlet Corp. – Coatesville, PA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters to maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Promoted specific item options to drive sales and achieve add-on purchases.
07/2019 to 08/2021
VolunteerDominion Senior Living – Crossville, TN,
Volunteered to help with making student IDs. Took student pictures, downloaded and printed IDs. Organized and distributed IDs.
Completed assigned duties and consistently produced high volume of work to support daily school/office needs.
Communicated needs and issues to appropriate supervisors for administrative action.
Assisted with clerical tasks.
Education and Training
Expected in 05/2019 to to
High School Diploma: El Dorado High School - El Paso, TX GPA:
Ranked in Top 5% of class
National Honor Society Member
Class VicePresident
Dual Credit/ AP graduate
Expected in to to
Bachelor of Science: Biomedical Sciences The University of Texas At El Paso - El Paso, TX GPA:
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