cashier resume example with 5+ years of experience
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.
Skills
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Experience
02/2020 to 06/2020 Cashier Germain | Naples, OH,
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Operated cash register, collected payments, and provided accurate change.
- Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
- Disseminated information to customers regarding account updates, new service additions, and promotional offers.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Helped with purchases, locating items and signing up for rewards programs.
- Inspected store products for damage and obtained item replacements for customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered customer questions, provided store information, and directed customers to designated store areas.
- Processed refunds for worn, damaged, and broken merchandise.
- Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
- Recommended complementary and discounted items to customers to increase sales.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Upsold products and services to address customer needs and maximize sales.
02/2018 to 08/2019 Crew Member Burger King Corporation | Streamwood, IL,
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by completing assigned task quickly and accurately.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Upheld high standards of productivity and quality in operations.
- Organized and restocked supplies to support operations and team productivity.
- Observed safety precautions and practices to reduce injury when using heavy machinery and equipment.
- Corrected unacceptable work or materials to prevent problems and keep operations on target.
- Restocked supplies, removed trash and cleaned areas.
- Answered customer questions and took orders.
- Verified orders and bagged items for easy transport.
- Assisted customers with product, promotion, and policy information.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
- Processed payments and bagged items for customer check out.
- Totaled bills, accepted payments and returned change.
- Checked delivered merchandise and order information to verify shipment accuracy.
03/2018 to 10/2018 Cashier Germain | Columbus, OH,
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Inspected store products for damage and obtained item replacements for customers.
- Answered customer questions, provided store information, and directed customers to designated store areas.
- Processed refunds for worn, damaged, and broken merchandise.
- Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
- Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
01/2014 to 08/2017 Reservations Sales Specialist Sandestin | Santa Rosa Beach, FL,
- Assisted customers with purchase of travel arrangements and accommodations.
- Maintained customer loyalty by quickly resolving complaints and service issues.
- Promoted and enrolled customers in rewards programs and special offers.
- Converted calls to reservations by leveraging knowledge of amenities and services to help customers select optimum rooms.
- Answered questions about resort facilities and local attractions to help customers make favorable choices.
- Served as point-of-contact for customer complaints and questions, providing speedy and effective resolution.
- Recommended additional services to customers and scheduled appointments.
- Exceeded targets consistently for performance, service quality and raw reservation numbers.
- Assisted customers via phone by providing confirmations, answering questions and offering general information.
- Researched and resolved customer issues.
Education and Training
Expected in 05/2017 Associate of Arts | Justice Administration Brookline College - Phoenix, Phoenix, AZ
Expected in 05/2014 Medical Billing And Coding | Lamson College, Tempe, AZ
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Resume Overview
School Attended
- Brookline College - Phoenix
- Lamson College
Job Titles Held:
- Cashier
- Crew Member
- Cashier
- Reservations Sales Specialist
Degrees
- Associate of Arts
- Medical Billing And Coding
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