Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

I enjoy being able to multitask, working at Dick's Sporting Goods allows me to do this by. I love conversing with customers and go out my way to ensure the customer receives the best customer service possible by listening to their concerns and offering recommendations that meet their lifestyle, needs and budget all while being professional, friendly and efficient. At Dick's I was even recognized for giving exceptional customer service and escalating any customer support issues. It's very essential to me to be able to be myself around my peers and be apart of a team to successfully achieve my personal and business goals.

I pride myself and an absolute strength I have is specializing in delivering dedicated Customer service and having the skills to prioritize and multi-task in a fast-paced working environment. Lastly, I adapt very easily and extremely knowledgeable in retaining product and skilled in promoting sales to increase revenue while addressing diverse issues.

  • Guest Inquiries
  • ID Verification
  • Report Preparation
  • Loss Prevention
  • Customer Service
  • Product Knowledge
  • Training and Development
  • Customer Assistance
  • Merchandise Restocking
  • Money Handling
  • Cleaning and Sanitizing
  • Customer Service Excellence
  • Loyalty Program Promotion
  • Stocking and Replenishing
  • Returns Processing
  • Payment Processing
  • Seasonal Displays
  • Store Opening and Closing
  • Meeting Rules
Cashier, 10/2022 to Current
Redneck Trailer SuppliesSulphur Springs, TX,
  • Cashier was my main Job but was willing to take shifts, never call out unless it was genuinely needed
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Used suggestive selling techniques to promote add-on sales.
  • Processed refunds for worn, damaged and broken merchandise.
Other While at Dicks Sporting Goods , 10/2022 to Current
Nahan PrintingSaint Cloud, MN,
  • Recovered clothing items from fitting rooms and returned to specified department areas.
  • Followed company standards for merchandise presentation and planograms of best apparel and displays.
  • Processed sales transactions using POS system and returned receipts and payment cards to customers.
  • Performed stock processing by filling and stocking floor racks and backstock racks.
  • Communicated item availability with retail team members and shoppers.
  • Explained to customers benefits of certain types of equipment and apparel and discussed product features.
  • Educated customers on latest promotions, sales incentives and other offerings to enable savings and promote loyalty.
  • Sorted, cleaned and organized clothing racks to improve overall store appearance.
  • Recommended shoppers sign up for loyalty programs to keep informed about sales and promotions.
  • Assisted customers with footwear fittings such as cleats and running shoes.
  • Prevented shoplifting by quickly identifying suspicious individuals and notifying security staff.
  • Pushed, lifted and pulled bins, using proper techniques to avoid injury and item damage.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Welcomed guests and asked open-ended questions to best determine optimal product choices.
  • Unloaded incoming trucks and stocked merchandise in correct storage areas.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Participated in store recovery to keep merchandise displays neat and organized.
  • Helped customers load bulky and heavy items into vehicles after purchase.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Fulfillment , 11/2021 to 12/2021
Bass Pro ShopsNashville, TN,
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Accepted, processed and quickly filled orders.
  • Located merchandise from shelves and storage areas to fill orders.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Followed proper packaging requirements depending on order size and type.
  • Packed merchandise for delivery and moved items to delivery area.
  • Packaged items with appropriate materials to prevent damage during shipping.
Detailer, 06/2021 to 07/2021
Perfect Choice DetailingCity, STATE,
  • Washed wide range of vehicles each day.
  • Vacuumed car interiors to remove dirt and debris.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Identified issues affecting safety and brought up to shift supervisor for resolution.
  • Vacuumed vehicle interiors to remove loose dirt and debris.
  • Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
  • Cleaned and polished vehicle windows.
  • Maintained neat grounds with regular checks for cleaning needs.
  • Wiped down and sanitized high-touch surfaces to assist with infection control procedures.
  • Turned valves or disconnected hoses to eliminate water, cleaning solutions or vapors from machinery or tanks.
Education and Training
High School Diploma: , Expected in 05/2022 to Kapolei High School - Kapolei, HI
  • During the busy times of the Holidays i brought in 300 Transactions in Back to Back Days
  • 3 credit cards sign ups 2 days

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Resume Overview

School Attended

  • Kapolei High School

Job Titles Held:

  • Cashier
  • Other While at Dicks Sporting Goods
  • Fulfillment
  • Detailer


  • High School Diploma

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