cashier resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Caring and patient caregiver with 3 years of experience attending to daily living needs of elderly and disabled individuals at personal residences. Compassionate care worker when interacting with clients during daily grooming, medication administration, household cleaning and other tasks. Friendly and cheerful with top reviews and excellent client feedback.

  • Compassionate client care
  • Relationship development
  • Customer service
  • Housekeeping
  • Client satisfaction
  • Medication administration-
  • Organization
  • Worked with dementia\memory clients
  • Experience with sit to stand

12/2014 to Current
Cashier Lowe's Fargo, ND,
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Smoothly processed incoming orders, handling over 20 transactions per day with exceptional accuracy.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
02/2019 to 05/2020
In-Home Caregiver Arbor Company Birmingham, GA,
  • Assisted clients with daily personal care activities such as bathing, dressing and restroom use.
  • Recorded and reported changes in client health or behavior.
  • Completed errands for clients such as grocery shopping.
  • Performed light housework, including cleaning and running loads of laundry.
  • Administered medications to clients on schedule following prescription instructions.
  • Prepared and served meals to meet dietary needs and instructions.
  • Interacted with clients to offer companionship by leading engaging conversations and activities.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
08/2016 to 01/2018
Call Center Customer Service Specialist West Inc. City, STATE,
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Processed customer account changes.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Helped company maintain exceptional client service ratings on external audits.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Assisted 100+ callers per week in fast-paced environment.
  • Strengthened team performance and productivity by training and inspiring team members.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
  • Mentored junior team members and managed employee relationships.
  • Worked with managers to develop service improvement initiatives.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Set up and activated customer accounts.
Education and Training
Expected in 05/1988 to to
High School Diploma:
Menasha High School - Menasha, WI
Expected in to to
: General Studies
Rockland Community College - Suffern, NY
Expected in to to
: General Studies
Ramapo College of New Jersey - Mahwah, NJ

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Resume Overview

School Attended

  • Menasha High School
  • Rockland Community College
  • Ramapo College of New Jersey

Job Titles Held:

  • Cashier
  • In-Home Caregiver
  • Call Center Customer Service Specialist


  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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