cashier resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Positivity and consistintincy are key in success in life.
Skills
POS Systems
Cash Handling
Customer Service
Policies and Procedures
Experience
CASHIER, 03/2020 to Current Lowell General Hospital – North Billerica, MA,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Helped with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Assisted customers with account updates, new service additions and promotional offers.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Increased sales by suggesting specific complementary items to customers.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Scanned customer purchases and supported transactions to streamline sales process.
Attendant, 06/2015 to 07/2016 City Of Madison – Madison, WI,
Maintained cleanliness, neatness and organization of customer areas.
Resolved customer issues to maintain high standards of customer satisfaction.
Eliminated safety hazards, removed soiled items and collected trash from customer areas.
Answered customers' questions and addressed problems and complaints in person and via phone.
Responded to questions about local area and company services.
Managed wide variety of customer service and administrative tasks to resolve customer issues.
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
Kept current on market and product trends to effectively answer customer questions.
Purchased and managed personal protection equipment and maintained clean and well-organized working environment.
Understood and communicated facility rules and standards and monitored guest activities to verify compliance.
Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Reported required maintenance or repairs to management and maintained supply inventory.
Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Cultivated safe recreational environment for staff, volunteers, members and participants and delivered creative assistance.
Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
Collected soiled linen or clothing to prepare for laundering.
Stored personal possessions for patrons, issuing claim checks for articles stored.
Cleaned and polished footwear with liquid or sole dressing and daubers.
Fraud Detection Specialist, 01/2010 to 12/2011 Qurate Retail Group – Spring Hill, FL,
Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
Identified fraud patterns and anomalies through analysis of large quantities of data.
Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
Input information regarding fraud investigations into detailed reports for submission to clients.
Participated in group discussions with team members to develop new ways to combat fraud.
Determined existing fraud trends by analyzing accounts and transaction patterns.
Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
Provided court testimony for civil and criminal fraud cases and answered all questions truthfully.
Recovered over $[Amount] worth of assets by effectively breaking up [Type] fraud ring.
Examined financial statements, written documents and audio files that could be used as evidence for fraud cases.
Scrutinized incidents in which insurance or credit card fraud was alleged to have occurred.
Coordinated investigations with specialized units in insurance and law enforcement agencies.
Conducted investigative research and analysis to resolve billing discrepancies and computed reserve funds for client rebate discounts.
Negotiated with responsible parties to arrange fraud recovery losses.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Home Health Care Aide, 01/2008 to 06/2008 Always Best Care – Alexandria, VA,
Maintained clean and well-organized environment for client happiness and safety.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Improved patient outlook and daily living through compassionate care.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Assisted with client personal care needs to foster independence and well-being.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Tracked and reported clients' progress based on observations and conversations.
Supervised medication administration, personal hygiene and other activities of daily living.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Followed care plan and directions to administer medications.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Planned optimal meals based on established nutritional plans.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Interacted with patients through games and fun activities to boost mood and improve overall memory.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Monitored medications for patients with various conditions and kept watchful eye for side effects.
Assisted patients with personal care to alleviate burden on family members.
Education and Training
High School Diploma: , Expected in 05/2008 to Ieager High School - Ieager, GPA:
: Nursing Practice, Expected in to Bluefield State College - Bluefield, WV GPA:
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