Polished and professional loyal team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards. Courteous and respectful with guests to maximize loyalty.
Skills
POS systems
Liquor regulations and compliance
Cash drawer balancing
Payment processing
Issue resolution
Staff mentoring
Customer order recording
Security monitoring
ID verification
Loss prevention
Cash management
Knowledge of wine and spirits
Scanner operations
Customer greeting
Merchandise restocking
Product recommendations
Cash register operation
Credit and cash transactions
Coin counting
Customer assistance
Cash counting machine operations
Education and Training
EAST SAINT LOUIS SR HIGHEast Saint Louis, IL, Expected in 05/2012 ā āHigh School Diploma: - GPA:
Southern New Hampshire UniversityHooksett, NHExpected in ā āBachelor of Arts:Psychology - GPA:
Experience
Martin Management Group - Cashier Clarksburg, WV, -
Assisted with purchases, locating items and signing up for rewards programs.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Assisted customers with account updates, new service additions and promotional offers.
Assisted cashiers with completing end-of-day counts and securing funds to prevent loss or theft.
Resolved issues with cash registers, card scanners and printers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Inspected items for damage and obtained replacements for customers.
Total Wine - Stock Associate Huntersville, NC, -
Replenished inventory with focus on addressing customer needs.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Operated forklift to elevate or place merchandise in appropriate areas.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Reviewed current planograms and end cap placements to properly merchandise items.
Updated signage to reflect current prices and help promote target merchandise.
Assisted customers based on currently available product, promotional and policy information.
Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Helped customers complete purchases, including processing payments and bagging items.
Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
Communicated effectively with members of public in often crowded and noisy environments.
Assisted customers by carrying packages and bags and securing purchases in vehicles.
Verified invoices against delivered merchandise to check shipment accuracy.
Removed outdated and overripe items from stock to eliminate health risks.
Frequently communicated with vendors to determine backorder availability and future inventory.
Factored in special circumstances and routine needs when placing new supply orders.
Secured products when transporting to different areas of store to prevent merchandise damage.
Michaels Stores - Overnight Stock Associate Grand Rapids-Grandville, MI, -
Priced and labeled new merchandise, verified all products contained price tags and adhered sale labels in correct places.
Routed warehoused and incoming merchandise to proper store departments and locations.
Demonstrated expertise in knowing product locations, resulting in maximum satisfaction for searching customers.
Constructed and stocked new displays, designed and assembled end caps and removed and discarded outdated displays.
Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
Operated forklifts and hydraulic pallet jacks to move product loads to accurate locations.
Identified stock needs, replaced outdated stock and assembled products.
Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
Received, unloaded and documented incoming stock in warehouse and staged merchandise for easy retrievability.
Assisted customers upon request in finding products or checked in warehouse for unstocked items.
Monitored and reported warehouse inventory to assure availability of required products for purchase.
Updated signage to reflect current prices and help promote target merchandise.
Frequently communicated with vendors to determine backorder availability and future inventory.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Verified invoices against delivered merchandise to check shipment accuracy.
Removed product from boxes and placed on shelves according to merchandising guidelines.
Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
Assessed floor displays to determine which merchandise required restocking.
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