LiveCareer-Resume

cashier resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Diligent cashier-manager with excellent multitasking, organizational and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with customers and adapts easily to new processes and procedures.

Skills
  • Cash handling
  • POS systems
  • Customer Service
  • Issue resolution
  • Leadership
  • Communication
  • Organizational
  • Collaboration
  • Computer
  • Cash management
  • ID verification
  • Scanner operations
  • Liquor regulations and compliance
  • Customer assistance
  • Staff mentoring
  • Cash counting machine operations
  • Ordering and stocking
  • Merchandise restocking
  • Payment processing
  • Loss prevention
  • Credit and cash transactions
  • Product recommendations
  • Security monitoring
  • Cash register operation
Education and Training
Jefferson High Shenandoah Junction, WV, Expected in 05/2004 High School Diploma : - GPA :
Experience
Bass Pro Shops - Cashier
Midway, FL, 10/2022 - Current
  • Processed payments promptly for customers to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Authorized discounts and coupons.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Helped customers find specific products, answered questions and offered product advice.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Monitored checkout counters and self-checkout areas to assist with complex transactions.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Stocked coolers.
  • Learning process of ordering.
  • Closing of the store
Gpm Investments - Cashier Manager
Kings Mountain, NC, 08/2016 - 09/2020
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Screened applicants for hire and assisted with training individuals for cashier positions.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Monitored checkout counters and self-checkout areas to assist with complex transactions.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Processed refunds for worn, damaged and broken merchandise.
  • Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Built and maintained working relationships with peers and upper management.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Taught junior employees proactive strategies to meet operational and sales goals.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Reconciled registers to prepare daily bank deposits.
  • Designed and suggested new displays to better promote merchandise.
Tri-State Exxon - Cashier Team Lead
City, STATE, 05/2004 - 04/2010
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Processed refunds for worn, damaged and broken merchandise.
  • Changed gas prices and prices of merchandise in the store as well.

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Resume Overview

School Attended

  • Jefferson High

Job Titles Held:

  • Cashier
  • Cashier Manager
  • Cashier Team Lead

Degrees

  • High School Diploma

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