LiveCareer-Resume

cashier resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict accounting compliance standards. Courteous and respectful with guests to maximize loyalty.

Skills
  • Payment processing
  • Scanner operations
  • Invoice processing
  • 10-key proficiency
  • Account reconciliation
  • Recordkeeping skills
  • Customer Service
  • Credit and cash transactions
  • Issue resolution
  • AR and AP expertise
Experience
01/2022 to Current Customer Service Representative Mercy Medical Center - Canton | Columbia, , PA

  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Documented conversations with customers to track requests, problems and solutions.
  • Upheld privacy and security requirements established by regulatory agencies.
05/2015 to 07/2018 Office Administrator Ivalua | Redwood City, , DE
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Performed all duties in the human resources department handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
  • Accounts payable, accounts receivable, invoices and expense reimbursements.
  • Interacted professionally with both customers and inside personnel, answering questions and responding.
  • Processed financial documents including contracts, expense reports and invoices.
11/2006 to 04/2011 HR/Office Manager Transdevna | Laplace, , MD
  • Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Wrote professional business correspondence.
  • Supervised office with 5 employees, consistently cultivating productive and positive work atmosphere.
  • Coordinated logistics for corporate events.
  • Completed billing, collections and reporting duties on daily basis.
  • Organized and maintained documents, files and records. Wrote employee manual.
05/1992 to 09/2004 Office Coordinator Acs - Air Conditioning Services | Tucson, , PA
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Instructed new hires on administrative procedures and company policies, closely checking work to verify performance. Wrote corporate employee manual.
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Supervised human resources department in handling benefits paperwork, (organized a 401 (k) plan) for employees. Incident reports and data entry to maximize team efficiency. Prepared all work comp claims, all insurance claims.
  • Processed bi-weekly payroll for 50 employees, accounting for all taxes, leave and special financial add-ons such as sales commissions.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Completed precise estimations of costs, labor hours and materials requirements for highway projects.
  • Cultivated client loyalty and consistent referrals by proficiently managing customer relationships.
Education and Training
Expected in 05/1962 to to High School Diploma | Susquenita High School, Duncannon, PA GPA:

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Resume Overview

School Attended

  • Susquenita High School

Job Titles Held:

  • Customer Service Representative
  • Office Administrator
  • HR/Office Manager
  • Office Coordinator

Degrees

  • High School Diploma

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