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Cashier Custumer Service Bakery, Deli, And Meat resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Hardworking and a very fast learner. Willingness to learn more from others.
Knowledgeable and dedicated with 10+ years of extensive experience in Customer service. Top-notch issue resolution and customer engagement talent.
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction aswell as Working quickly in fast-paced environments.
4+ years experience in customer service representative.
Brining excellent skills in oral and written communication active listening, and analytical problem-solving skills.
understanding customer desires, and providing customized solutions to build loyalty and better customer service.
multitasking abilities. Committed to maintaining professional experience.
Proactive customer service representative with expertise delivering support services and resolving customer complaints. Excellent in operating multi-line phone systems, taking orders and updating documentation, giving information and more.
self-discipline and very motivated to enhance my skill and ability. Open to learn new roles.

Skills
  • Customer service
  • Problem solving
  • Critical thinking
  • Communications skills
  • Teamwork
  • Organizations
  • Emotional Intelligence
  • Attention to detail
  • Responsibility
  • Leadership
  • Interpersonal skills
  • Time management
  • Adaptability
  • Decision making
  • Data Analysis
  • Patience
  • Active listening
Work History
08/2021 to Current
Cashier/Custumer Service/ Bakery, Deli, and Meat Natural Grocers Coos Bay, OR,

Giving great customer service.
Manage all cash registers including payments, issuing receipt's, and refunds, packaging items, aswell as collecting and keeping track of all cash, credit cards, checks and mobile payment and other payment transactions. Ensure that all pricing is accurate. Resolve customers complaints, provide relevant information, introduce new selling products, and help all customers with any issues or questions. Handle all merchandise, returns, and exchanges.
Counted money in drawers at beginning and end of shift. Track all transactions on balance sheet to ensuring all cash is accurate. Accounting for errors and resolving aswell as reporting any discrepancies

Learned and trained for bakery, deli and meat department position's and provided help and backup as many times needed.

Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.

Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures aswell as monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.

Checked and monitored deliveries by checking all merchandise against inventory paperwork to make sure all was accurate and notifying supervisor of any discrepancies.

Handle any situation involving dissatisfied customers; de-escalating the situation , addressing customer needs and quickly resolving the issue.

Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

02/2019 to 08/2022
Cashier/ Customer Service Blevins, Inc Fort Worth, TX,

Give great customer services to satisfied all customers. Maintained customer satisfaction with quick and professional handling of product returns, sales, payments, or any questions, issue or queries.

Resolved customer complaints and maintained clean and tidy checkout area.

Handled daily credit cards, cash, checks, STAMPS and mobile payment transactions for customers purchases with accuracy and speed.

Counted money in drawers at beginning and end of each shift. Track all transactions on balance sheet to ensuring all cash is accurate. Accounting for errors and resolving aswell as reporting any discrepancies

Processed accurate and efficient sales and return transactions.

Operated cash register to record transactions accurately and efficiently.

Monitored cash drawers in multiple checkout stations and maintained adequate cash supply

Use POS system to enter orders, process payments and issue receipts.

Maintained current knowledge of store promotions and highlighted sales to customers.

Checked identification for proof-of-age for alcohol and tobacco sales.

Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Conducted inventory counts by adding each item in stock and documenting all data.

09/2014 to 05/2018
Customer Service Representative C3 Customer Contact Channels City, STATE,

Taking inbound and outbound calls, Quickly and accurately answer customers question aswell as maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs , suggest effective solutions and resolving any concerns or issues.

Developed company reputation through commitment to customer satisfaction and strong client relationships.

Provide accurate, satisfactory answers to their queries.

De-escalate situations involving dissatisfied customers offering patience assistance and support.

Review customers or clients accounts, provide any updates and information regarding billing, shipping,warranties aswell as informing customers regarding available merchandise, sales, current prices, upcoming company changes, services and policies.

Guiding callers through troubleshooting, navigating the company's site, or using any products or services.

Contact customers to update and verify account information.

Handle hundreds of calls and emails per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services..

Education
Expected in 05/2013
High School Diploma:
Pueblo High Magnet School - Tucson, AZ
GPA:
Languages
English:
Full Professional
Negotiated:
Spanish:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • Pueblo High Magnet School

Job Titles Held:

  • Cashier/Custumer Service/ Bakery, Deli, and Meat
  • Cashier/ Customer Service
  • Customer Service Representative

Degrees

  • High School Diploma

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