cashier customer service ticket writer resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated, hard worker with extraordinary customer service skills. Capable of thinking on my feet and overcoming challenges presented to me. Expert in handling tough situations, whether it be a customer dispute or a deadline decision. Patient and empathetic, with extensive background in conflict resolution and customer care. Excellent communicator who likes working with a team to achieve a common goal.

  • Proficient in cash management
  • Trusted key holder
  • Exceptional communication skills
  • Quick learner
  • Strong client relations
  • Cash flow management
  • Multi-line phone talent
  • Mediation capability
  • Problem solver
  • Team player


Work History
Cashier/Customer Service/ Ticket Writer, 07/2013 to 02/2015
William Hill USCity, STATE,

Responsible for the complete opening of sports book

Taking wagers and balancing drawer

Monitoring customer play for MTL

Handle all sports related questions and complaints

Training new hires and counting down employees drawers upon close of business

Sports Book Ticket Writer/ Phone Room Wagering, 08/2011 to 02/2013
Orleans Hotel And CasinoCity, STATE,

Accepting race and sports wagers

Balancing drawers

Handling customer questions and issues

Updating boards

Taking phone wagers

Inventory Control/ Warehouse Supervisor, 05/2005 to 08/2011
Universal DistributingCity, STATE,

Balance slot machine and parts inventory

Supervising warehouse employees

Making schedules

In charge of hiring and firing

High School Diploma: , Expected in 1982 to Las Vegas High School - Las Vegas, NV

Went an entire calendar year balancing my cash drawer, which ranged from $30,000 to $200,000 day to day. At Universal I was the first employee to ever balance the inventory of our slot machines, which I did throughout my tenure. I've also personally trained over 100 race and sports book employees during my career.

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Resume Overview

School Attended

  • Las Vegas High School

Job Titles Held:

  • Cashier/Customer Service/ Ticket Writer
  • Sports Book Ticket Writer/ Phone Room Wagering
  • Inventory Control/ Warehouse Supervisor


  • High School Diploma

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