LiveCareer-Resume

cashier customer service representative resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Friendly Cashier offering more than 40] years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

Seasoned Casier with discretion, conscientious nature and service background demonstrated over 40-year career. Efficiently maintain transaction records, handle monies and update accounts. Strong financial and mathematical abilities.

Skills
  • Payment collection
  • Customer assistance
  • Refunds and exchanges
  • Drawer management
  • Cash register operations
  • Product upselling
  • Identification checks
  • Credit card processing
  • Point of sale knowledge
  • Bagging and packaging
  • Stocking and replenishing
  • Cash drawer management
  • Liquor law compliance
  • Heavy lifting
  • Cash owed calculations
  • Customer Relations
  • Monetary transactions
  • Product restocking
  • Loss prevention
  • Merchandising familiarity
  • Cash register systems
  • Spirit, wine and beer expertise
  • Maintaining store appearance
  • Receipt and refund issuance
  • Point-of-sale system operation
  • Payment Processing
  • Good telephone etiquette
  • Customer direction
  • Inventory Management
  • Basic math skills
  • Question responses
  • Interpersonal skills
  • Multi-tasking ability
  • Cash report creation
  • Cash Handling
  • Cash register skills
  • Time management skills
  • Retail merchandising
  • Adaptability
  • Coupons and gift cards
  • Check cashing
  • Merchandising expertise
  • Sales expertise
  • Currency sorting
  • Product and service sales
  • Written and verbal communication
  • Cleaning and sanitizing
  • Payment accepting
  • Cash register operation
  • Currency counting
  • Store merchandise stocking
  • Daily transaction summarizing
  • Refund handling
  • Security monitoring
  • Checkout consistency
  • Shelf-cleaning
  • Order monitoring
  • Inventorying products
  • Purchase assistance
  • Money handling
  • Reports and documents
  • Cleaning procedures
  • Bagging assistance
  • Friendly demeanor
  • Exemplary communication
  • Coaching and mentoring
  • Price changes
  • Request prioritization
  • Produc
Education
Fayetteville Technical Community College Fayetteville, NC Expected in Associate of Arts : Paralegal Studies - GPA :
Work History
Jack In The Box, Inc. - Cashier/Customer Service Representative
Santa Monica, CA, 02/2012 - 04/2020
  • Operated cash register for cash and credit card transactions with 100% accuracy.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Counted cash in register drawer at beginning and end of shift.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Worked closely with Zone Manager to solve problems and handle customer concerns.
  • Worked with Zone Managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Worked with [Job title]s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
The Tjx Companies, Inc. - Cashier
Folsom, CA, 08/2011 - 12/2011
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.100
  • Worked closely with Supervisor to solve problems and handle customer concerns.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Reviewed weekly sales circulars and monitored price changes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Completed sales in excess of $100.00 with near-zero error rate using POS system.
  • Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Educated customers on promotions to enhance sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
Cedar Fair Entertainment Company - Front End Cashier
Muskegon, MI, 04/2006 - 01/2011
  • Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Approached every question or concern with calm and level-headed approach to successfully address any need.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Counted cash in register drawer at beginning and end of shift.
  • Maintained accurate system inventory by correctly inputting data changes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Assisted customers by answering questions and fulfilling requests.
  • Greeted customers and responded to requests for informati register system to process new purchases, item returns and merchandise exchanges.
  • Operated register system to process new purchases, item returns and merchandise exchanges.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Processed exchanges and returns by processing them in company database.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Handled
    customer
    complaints
    and
    concerns
    and escalted to direct supervisor for quick resolution.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in new revenue.
  • Educated customers on promotions to enhance sales.
  • Assisted with purchasing decisions and located merchandise for customers.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Performed cash, card and check transactions for customer purchases.
  • Worked closely with CSM to solve problems and handle customer concerns.
  • Operated cash register swiping barcoded items across electronic scanner to record price and collected payment.
Olympic Security - Security Screener
City, STATE, 09/1999 - 04/2006
  • Conducted patrols of key areas to spot and control security concerns.
  • Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
  • Coordinated with security personnel throughout facility via [Type] device communication, updating colleagues on situations requiring attention or action.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Operated x-ray viewing equipment to evaluate contents of carry-on and checked baggage, pulling suspect items aside for further inspection.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Searched baggage containing potentially prohibited items by hand, demonstrating caution appropriate for level of suspected risk.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Fayetteville Technical Community College

Job Titles Held:

  • Cashier/Customer Service Representative
  • Cashier
  • Front End Cashier
  • Security Screener

Degrees

  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: