Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

To further my customer service/caretaker entrepreneur career who offers an impressive track record of maintaining customer satisfaction. I am assertive, adaptable, and hard-working. I am dedicated to delivering the highest quality service to every client/customer. I am reliable, trustworthy, friendly, and conscientious/flexible with changing business needs.

  • Client satisfaction
  • Proper phone etiquette
  • Employee training and development
  • Stock maintenance
  • Child management / caretaker experience
  • Excellent communication skills
  • Fast learning / assertive
  • Fast-pace environment skills
  • Inventory training
  • Produce, potato, meat, and packaging food service knowledge
  • Custodial services
  • Understanding of payroll services
  • Housekeeping services
  • Cashier/money-handling experience
  • Handicapped/Special Needs/Sports Groups guest services
Work History
03/2013 to 03/2017
Cashier/Customer Service Representative IN N Out Burger City, STATE,
  • Implemented agile work methods to drive rapid and successful project execution.
  • Established relationships with all stakeholders, including management, local leaders and community members through active listening, positive engagement and strong communication skills.
  • Maintained indoor/outdoor dining areas clean by removing trash, wiping down tables and restocking napkin dispensers.
  • Listened to customers' comments, responded appropriately and forwarded issues to appropriate department.
  • Closed down kitchen after each shift and precisely followed closing checklist for kitchen stations.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Worked effectively with fellow team members in fast-paced, dangerous and intense environments.
  • Interacted professionally with customers, peers and Shift Managers, which helped develop articulate communication and active listening skills.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
08/2014 to 09/2016
Child Caretaker The Patel Family City, STATE,
  • Coordinated and planned special projects at clients' homes.
  • Coordinated after-school travel arrangements and accommodations on behalf of clients.
  • Cared for family dogs, including feeding, picking up after them, and walking.
  • Light housekeeping, snack/meal preparations, and dinner preparation when necessary.
  • Ran errands, including grocery shopping, picking up children to and from school/after-school extracurricular activities, and vet visits.
  • Swimming practice and gymnastics class supervision.
09/2009 to 09/2013
Child Caretaker Seeking Sitters City, STATE,
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Checked mail, shopped for groceries and handled light housekeeping.
  • Organized personal and professional calendars, including reminders for upcoming meetings and events for clients.
  • Handled incoming and outgoing correspondence, including mail, e-mail and online scheduling.
  • Collaborated with other caretakers to streamline booking, inventory and appointment systems and increase customer satisfaction.
  • Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
  • Prepared homes for clients prior to arrival from business trips and vacations.
  • Handled all aspects of vehicle maintenance.
  • Planned and coordinated travel arrangements and logistics for out-of-town functions.
  • Prioritized timeline-driven items to ensure projects were completed promptly and within budget.
  • Consistently recognized by management for providing superior customer service.
  • Typed documents, updated schedules and compiled information for manager and client personal.
Expected in 06/2009
High School Diploma:
Ernest Righetti High School - Santa Maria, CA
  • Member of Be The Change Club, Film/Media Studies Club, Track & Field Club, Wrestling STATS Club, ASB Club, Red Cross Club, Yearbook Club and The Writer's Block Club
  • Graduated with 3.38 GPA
  • Awarded "Best Documentary of the Year" : Surf Documentary
Expected in
: English Language And Literature
California State University San Marcos - ,
  • Minored in Anthropology
  • Member of Red Cross Club and The Writer's Block Club
  • Majored in Literature & Writing Studies
  • Coursework in Women's Studies, Cultural Anthropology and Video/Film Studies

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School Attended

  • Ernest Righetti High School
  • California State University San Marcos

Job Titles Held:

  • Cashier/Customer Service Representative
  • Child Caretaker
  • Child Caretaker


  • High School Diploma
  • Some College (No Degree)

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