Cashier/ Customer Service Representative Resume Example Peoria Unified School District

CASHIER/ CUSTOMER SERVICE REPRESENTATIVE

Professional Summary

Focused Assistant with strong understanding of retail operations. Offering 3-4 years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike.

Work History

Peoria Unified School District- Cashier/ Customer Service Representative
Peoria , AZ01/2020 - 06/2020

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked prices for customers and processed items sold by scanning barcodes.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Used cash registers and POS systems to request and record customer orders and compute bills.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reviewed weekly sales circulars and monitored price changes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Educated customers on promotions to enhance sales.
Assisted customers with special services, account updates and promotional options.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and concerns to support positive customer experiences.

Culvers Restaurant- Office Assistant
Sidney , OH11/2018 - 12/2019

Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Processed payments and documented account changes for financial accuracy and transparency.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Streamlined processing procedures for various financial and employee documents to improve traceability.
Screened applicant resumes and coordinated both phone and in-person interviews.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Oversaw automated tracking and documentation of data, client correspondence and office operations.
Organized all new hire, security and temporary paperwork.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Organized, stored and retrieved files to enhance daily operations and support customer needs.
Processed client rebate reconciliation, reporting and check requests.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Verified accuracy of business records by consistently updating customer information.
Managed multi-line telephone system and greeted claimants during office visits.
Organized weekly staff meetings and logged minutes for corporate records.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.

Walker- Cashier
Austin , TX04/2018 - 11/2018

Checked prices for customers and processed items sold by scanning barcodes.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Counted cash in register drawer at beginning and end of shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Operated cash register for cash, check and credit card transactions.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Worked with managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Prepared and submitted end-of-shift reports using Microsoft.
Completed manual and machine counts of funds for transactions valued at over $700.
Assisted customers with special services, account updates and promotional options.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Used cash registers and POS systems to request and record customer orders and compute bills.

The Village Childcare Center- Assistant
City , STATE05/2016 - 06/2017

Organized documentation.
Keyed all data into Excel.
Recorded expenses and maintained accounting records in Microsoft.
Assisted manager in all aspects of business operations.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Skills

Cash register operations
Bagging and packaging
Product upselling
Identification checks
Credit card processing
Drawer management
Sales expertise
Multi-tasking ability
Customer Relations
Wire Transfers
Heavy lifting
Monetary transactions
Refund handling
Payment processing
Store merchandise stocking
Written and verbal communication
Cleaning and sanitizing
Security Monitoring
Receipt and refund issuance
Product knowledge
Records Maintenance
Proficient in Microsoft, Excel.
Bagging assistance

Point of sale knowledge
Customer assistance
Stocking and replenishing
Payment collection
Cash drawer management
Refunds and exchanges
Cash balancing
Time management skills
Friendly demeanor
Staff Training
Checkout consistency
Guest inquiries
Cleanliness
Cash register operation
Computer proficiency
Request prioritization
Cash register systems
Currency counting
Point-of-sale system operation
Purchase assistance
Retail merchandising
Price changes
Shelf-cleaning

Education

Georgia State UniversityCity, StateExpected in 05/2024Master of Science: Dental Hygiene

Resume Overview

School Attended

Georgia State University

Job Titles Held:

Cashier/ Customer Service Representative
Office Assistant
Cashier
Assistant

Degrees

Master of Science : Dental Hygiene

Cashier/ Customer Service Representative Resume Example

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