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Cashier/Customer Service Representative Resume Example

Resume Score: 80%

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CASHIER/CUSTOMER SERVICE REPRESENTATIVE
Summary
Skills
  • Issue resolution
  • Liquor regulations and compliance
  • Payment processing
  • Cash drawer balancing
  • Scanner operations
  • Coin counting
  • Merchandise restocking
  • Product recommendations
  • Credit and cash transactions
  • Customer assistance
  • Cash register operation
  • Cash counting machine operations
  • Customer greeting
  • Knowledge of wine and spirits
  • Staff mentoring
  • Loss prevention
Experience
Cashier/Customer Service Representative, Love's Travel Stops & Country Stores Inc., March 2020-CurrentNeosho, MO
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Received payments for [Product or Service] and issued receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed returned items in accordance with store policy.
Daycare Assistant, Kiddie kare , August 2019-March 2020Neosho, MO
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Secured indoor and outdoor premises to protect children under care.
  • Enforced rules to teach manners and maintain safe environment.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Led children in tidying up, handwashing and [Task] to teach responsibility.
  • Kept inventory of various items, including toys, art supplies and [Type] well-organized and well-stocked to meet needs of all children under care.
  • Attended to lunch periods to help children open food packages and monitor activities
  • Tutored and mentored school children to provide additional learning opportunities.
  • Maintained safety and security of up to [Number] children through [Skill] and [Technique], effectively reducing minor mishaps.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Improved group and individual behavior by employing positive management strategies.
  • Cared for up to [Number] children ranging in age from [Number] to [Number].
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Applied patience, expertise and [Type] techniques to maintain group discipline.
  • Delivered direct, supervised care to groups of children between ages [Number] and [Number].
  • Recorded information about behavior, food service and medication dispensing.
Warehouse Worker, Newell Brands, June 2019-August 2019Neosho, MO
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
  • Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Moved large and bulky items up to [Number] pounds manually or with equipment such as [Type] and [Type].
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
  • Communicated with internal staff members and management to facilitate timely product flows.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Staged and sorted multiple types of products for loading to comply with preset instructions.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Accessed elevated products from safety cage to complete order processing requirements.
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Managed vendor relationships to support supply chain and maintain product quality.
Education and Training
Some College (No Degree)Neosho High School, NeoshoMO
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Resume Overview

Companies Worked For:

  • Love's Travel Stops & Country Stores Inc.
  • Kiddie kare
  • Newell Brands

School Attended

  • Neosho High School

Job Titles Held:

  • Cashier/Customer Service Representative
  • Daycare Assistant
  • Warehouse Worker

Degrees

  • Some College (No Degree)

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