Cashier/Customer Service Representative Resume Example
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CASHIER/CUSTOMER SERVICE REPRESENTATIVE
Summary
Skills
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Experience
Cashier/Customer Service Representative, North Country Academy, March 2020-CurrentSaint Augustine , FL
- Assisted with purchases, locating items and signing up for rewards programs.
- Helped customers find specific products, answered questions and offered advice.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Inspected items for damage and obtained replacements for customers.
- Increased sales [Number]% by suggesting specific purchases to customers.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
- Properly verified customer identification for alcohol or tobacco purchases.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Resolved issues with cash registers, card scanners and printers.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Received payments for [Product or Service] and issued receipts.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed returned items in accordance with store policy.
Daycare Assistant, Kimball Midwest, August 2019-March 2020Columbus , OH
- Balanced schedules to provide optimal rest, play and educational periods.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Developed and implemented lesson plans based on ages and abilities of class children.
- Secured indoor and outdoor premises to protect children under care.
- Enforced rules to teach manners and maintain safe environment.
- Discussed new developments, misbehavior and concerns with parents or guardians.
- Led children in tidying up, handwashing and [Task] to teach responsibility.
- Kept inventory of various items, including toys, art supplies and [Type] well-organized and well-stocked to meet needs of all children under care.
- Attended to lunch periods to help children open food packages and monitor activities
- Tutored and mentored school children to provide additional learning opportunities.
- Maintained safety and security of up to [Number] children through [Skill] and [Technique], effectively reducing minor mishaps.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Improved group and individual behavior by employing positive management strategies.
- Cared for up to [Number] children ranging in age from [Number] to [Number].
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Applied patience, expertise and [Type] techniques to maintain group discipline.
- Delivered direct, supervised care to groups of children between ages [Number] and [Number].
- Recorded information about behavior, food service and medication dispensing.
Warehouse Worker, Newell Brands, June 2019-August 2019City , STATE
- Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
- Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
- Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
- Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
- Unloaded cargo with mechanized equipment to enable receipt of pre-ordered inventory.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Moved large and bulky items up to [Number] pounds manually or with equipment such as [Type] and [Type].
- Scanned container labels with RF scanners to verify contents and determine target destinations.
- Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
- Noted current product inventory levels to support completion of order requests and audits.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Transferred heavy materials from ground level to elevated storage locations to facilitate timely retrieval of items.
- Communicated with internal staff members and management to facilitate timely product flows.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
- Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows.
- Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Counted and stocked different types of merchandise to comply with inventory control tag requirements.
- Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
- Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
- Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
- Staged and sorted multiple types of products for loading to comply with preset instructions.
- Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
- Noticed damaged products and removed from received shipments to be processed for refund or replacement.
- Utilized pallet jacks to move items to and from different warehouse locations.
- Accessed elevated products from safety cage to complete order processing requirements.
- Logged unit quantities and entered data within inventory database to facilitate records maintenance.
- Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
- Managed vendor relationships to support supply chain and maintain product quality.
Education and Training
Some College (No Degree)Neosho High School, CityState
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Resume Strength
- Completeness
- Strong summary
Resume Overview
School Attended
- Neosho High School
Job Titles Held:
- Cashier/Customer Service Representative
- Daycare Assistant
- Warehouse Worker
Degrees
- Some College (No Degree)
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