Cashier Customer Service Manager resume example with 12 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Responsible proficient in handling money, restocking and helping customers. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Eager to explore in other working positions.

  • Cooperative Attitude
  • Reliable and Responsible
  • Policies and Procedures
  • Product Location
  • Cleaning and Sanitizing
  • Cash Handling
  • Employee Training
  • Staff Supervision
  • Customer Relations
  • Payment Processing
  • Adaptable and Flexible
  • Till Counting
  • Microsoft Office
  • Social Perception
  • Team Collaboration
Work History
10/2015 to Current
Cashier/Customer Service Manager Montana State University, Inc Bozeman, MT,
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Completed inventory counts and ordered merchandise.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reviewed weekly sales ads and monitored price changes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Conducted inventory counts by adding each item in stock and documenting in Ipad.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record all transactions accurately and efficiently.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
09/2016 to 12/2017
Librarian Assistant Stoneridge Creek Pleasanton, CA,
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Assisted patrons with library's computers and provided information on logging onto Internet.
  • Maintained secure environment by monitoring visitors at front desk.
  • Closely monitored front desk visitors to maintain secure and clean environment.
  • Answered questions from patrons and helped to find desired materials.
  • Placed books on proper shelves when returned to circulation.
08/2016 to 08/2017
Medical Assistant Alliance For Women's Health City, STATE,
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Obtained all prescribed laboratory testing.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Taught patients about medications, procedures and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
04/2008 to 09/2014
Housekeeper Roselawn Manor City, STATE,
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Responded to requests from patrons for linens and toiletries.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
  • Dusted picture frames and wall hangings with cloth.
  • Kept building entryway glass clean and polished for professional presentation.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Expected in 03/2017
Associate of Applied Science: Medical Assisting
University of Northwestern Ohio - Lima, OH
Expected in 05/1995
High School Diploma:
Spencerville High School - Spencerville, OH

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Resume Overview

School Attended

  • University of Northwestern Ohio
  • Spencerville High School

Job Titles Held:

  • Cashier/Customer Service Manager
  • Librarian Assistant
  • Medical Assistant
  • Housekeeper


  • Associate of Applied Science
  • High School Diploma

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