Cashier/Customer Service Manager Resume Example Montana State University, Inc

CASHIER/CUSTOMER SERVICE MANAGER

Professional Summary

Responsible proficient in handling money, restocking and helping customers. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Eager to explore in other working positions.

Skills

Cooperative Attitude
Reliable and Responsible
Policies and Procedures
Product Location
Cleaning and Sanitizing
Cash Handling
Employee Training
Staff Supervision

Customer Relations
Payment Processing
Adaptable and Flexible
Till Counting
Microsoft Office
Social Perception
Team Collaboration

Education

University of Northwestern OhioCity, State03/2017Associate of Applied Science:Medical Assisting

Spencerville High SchoolCity, State05/1995High School Diploma

Work History

Montana State University, Inc - Cashier/Customer Service Manager
Bozeman , MT10/2015 - Current

Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Maintained current knowledge of store promotions and highlighted sales to customers.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Completed inventory counts and ordered merchandise.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Worked flexible schedule and extra shifts to meet business needs.
Reviewed weekly sales ads and monitored price changes.
Worked closely with shift manager to solve problems and handle customer concerns.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Conducted inventory counts by adding each item in stock and documenting in Ipad.
Quickly and accurately counted drawers at start and end of each shift.
Assisted customers with locating and choosing merchandise in any store department.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record all transactions accurately and efficiently.
Helped customers manage large purchases by collecting items from shelves and storage locations.

Stoneridge Creek - Librarian Assistant
Pleasanton , CA09/2016 - 12/2017

Handled check-in and check-out process of library books and materials at circulation desk.
Assisted patrons with library's computers and provided information on logging onto Internet.
Maintained secure environment by monitoring visitors at front desk.
Closely monitored front desk visitors to maintain secure and clean environment.
Answered questions from patrons and helped to find desired materials.
Placed books on proper shelves when returned to circulation.

Alliance For Women's Health - Medical Assistant
City , STATE08/2016 - 08/2017

Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Obtained client medical history, including medication information, symptoms and allergies.
Obtained all prescribed laboratory testing.
Collected and documented patient medical information such as blood pressure and weight.
Documented vital signs and health history for patients in clinic and hospital environments.
Sanitized, restocked and organized exam rooms and medical equipment.
Taught patients about medications, procedures and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Verified appropriate lab couriers picked up collected lab specimens.
Completed clinical procedures and gathered patient data for interpretation by physician.

Roselawn Manor - Housekeeper
City , STATE04/2008 - 09/2014

Operated power equipment tools such as backpack vacuums and floor sweepers.
Adhered to professional house cleaning checklist.
Verified cleanliness and organization of storage areas and carts.
Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Responded to requests from patrons for linens and toiletries.
Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Restocked room supplies such as facial tissues for personal touch with every job.
Disposed of trash and recyclables each day to avoid waste buildup.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
Dusted picture frames and wall hangings with cloth.
Kept building entryway glass clean and polished for professional presentation.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

Resume Overview

School Attended

University of Northwestern Ohio
Spencerville High School

Job Titles Held:

Cashier/Customer Service Manager
Librarian Assistant
Medical Assistant
Housekeeper

Degrees

Associate of Applied Science : Medical Assisting
High School Diploma

Cashier/Customer Service Manager Resume Example

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