cashier customer service resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Dedicated Home Health Aide bringing 4-year background visiting patients in-home and performing array of nursing tasks, including conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Promoted business loyalty by fostering positive customer relationships.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Collaborated with kitchen and wait staffs to accurately inform groups of wait times for tables and food.
Prepared beverages and filled food orders for customers.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers in fast-paced environment.
04/2018 to 06/2019
Home Health Care AideAlways Best Care – Arcadia, CA,
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Maintained clean, safe and well-organized patient environment.
Checked vital signs every 15 minute basis and contacted regarding any patient health concerns or behavioral changes.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Supervised daily activities and provided assistance when needed.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Kept close eye on behavior and emotional responses of clients, consulting with to address concerns and protect each person from any harm.
02/2016 to 06/2018
Patient Safety SitterSparrow Health System – Lansing, MI,
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Transported elderly patients to and from facilities and performed essential ambulatory care.
Documented observations and baseline measurements in medical records.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
Provided care for patients based on physical, psychological, educational and safety criteria.
Organized and maintained general supply storage areas.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
Assisted doctors, nurses and support staff with preparation for and conducting patient procedures
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living
07/2015 to 08/2016
Cashier Team LeadCargo Largo – Kansas City, MO,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Monitored areas for security issues and safety hazards.
Quickly and accurately counted drawers at start and end of each shift.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Monitored self-checkout systems and provided assistance or intervention where required.
Communicated with customers and team members to solve problems.
Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Trained team members on cash register operation and cash handling.
Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Complied with cash handling procedures to meet regional cashier variance policy
Assisted with training new cashiers and customer service team members to increase speed of onboarding
Education
Expected in 03/2021 to to
Associate of Science: Certified Nursing Assistant American Health Care Association - Philadelphia, PA, GPA:
Expected in 06/2019 to to
High School Diploma: One Bright Ray Community High School - Philadelphia, PA, GPA:
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