Dependable and great with managing my time. Responsible and hardworking to produce quality work on tight deadlines. Positive attitude, customer service and lean manufacturing.
Skills
Payment processing
Cash drawer balancing
POS systems
Credit and cash transactions
Coin counting
Customer order recording
Cash management
Customer greeting
ID verification
Cash register operation
Staff mentoring
Scanner operations
Customer assistance
Education and Training
East Burke High SchoolConnelly Springs, NCExpected in 06/2013 ā āHigh School Diploma: - GPA:
Catawba Valley Community CollegeHickory, NCExpected in ā ā: - GPA:
Experience
Agilent Technologies, Inc. - Cashier/Customer Service Cashier Chicopee, MA, 11/2014 - 06/2017
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answering questions and offering advice.
Drove sales and add-on purchases by promoting specific item options to customers.
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Processed returned items in accordance with store policy.
Welcomed customers, offering assistance to help find necessary store items.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
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