cashier customer service cashier resume example with 1+ years of experience
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Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Articulate Customer Service Cashier ready for a new position where first-rate customer service and cash management skills can be properly utilized. Dedicated to ensuring each customer has a positive and pleasant experience. Diligent Customer Service Representative with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with being face to face providing customer service as well as providing my customer service over the phone, and I adapt easily to new processes and procedures. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
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- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Maintained cleanliness and presentation of stock room and production floor.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned items and checked pricing on cash register for accuracy.
- Managed cashier shifts and breaks.
- Placed merchandise in bags or boxes and gave packages to customers.
- Resolved issues with cash registers, card scanners and printers.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
- Redeemed promotional coupons and food stamps and figured discounts.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Packaged items with appropriate materials to prevent damage during shipping.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Read tickets accurately to pick out important information and correctly complete orders.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Verified merchandise against shipping paperwork and resolved discrepancies.
- Placed products on conveyors for final wrapping and shipment.
- Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
- Answered inbound calls to provide information, answer questions or discuss payment options.
- Accepted inbound calls and reached out to connect with customers in need of service and support.
- Coordinated topics with call center scripts to handle consumer questions, delivering appropriate answers.
- Maintained accurate records of incoming calls in internal database.
- Provided timely, courteous and knowledgeable responses to information requests.
International Institutes of The Americas - Phoenix, AZ,
Went to school for Medical Assistant: Front/Back Office.
I know medical terminology and I am very familiar with administrative work in a doctors office setting.
While in school for Medical Assistant: Front/Back Office, my GPA was 3.75-4.0 from start to finish.
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Resume Overview
School Attended
- International Institutes of The Americas
Job Titles Held:
- Cashier/Customer Service Cashier
- Warehouse Packer
- Customer Service Representative
Degrees
- GED
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