Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits.

Skills
  • POS systems
  • Staff mentoring
  • Scanner operations
  • Payment processing
  • Cash drawer balancing
  • Issue resolution
  • Cash register operation
  • Cash management
  • Customer assistance
  • Credit and cash transactions
  • ID verification
  • Returns and exchanges
Experience
03/2018 to Current Cashier/Customer Service Associate Trinity Health Corporation | Ontario, OR,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Met high productivity standards in processing payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
10/2005 to 03/2020 Direct Support Professional Universal Health Services | Hopkinsville, KY,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Helped patients adjust to hospital routines and thrive in structured environments.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Assisted client with personal hygiene, mobility and transportation.
  • Monitored health and well-being of clients and reported significant health changes.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
09/2001 to 02/2003 Cna Cherokee County Nursing Center | City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Delivered high level of care to every patient.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Comforted patients and provided each with reassurance and encouragement.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Assisted with adequate nutrition and fluid intake.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
Education and Training
Expected in 01/2003 Certificate | Job Corps, Cherokee NC, GPA:
Expected in GED | Sheridan Technical College, Hollywood, FL GPA:

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Resume Overview

School Attended

  • Job Corps
  • Sheridan Technical College

Job Titles Held:

  • Cashier/Customer Service Associate
  • Direct Support Professional
  • Cna

Degrees

  • Certificate
  • GED

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