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Cashier Customer Service Associate resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking and reliable worker with a background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Friendly and engaging Cashier with history of delivering excellent customer service in retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance

I have all so been a certified EMT-Basic for going on 12 yrs. Thorough Emt-Basic with experience carrying out patient evaluation and emergent care. Well-versed in emergency protocols, in-field care and during transport. Certified in Basic Life Support and CPR.
Resilient Emergency Medical Technician with more than 11 years of experience delivering compassionate care and respect to every patient. Expert at responding to emergency calls and offering services ranging from cardiopulmonary resuscitation (CPR) to wound treatment. Effective communicator with calm demeanor.
Dedicated and focused Emergency Medical professional bringing expertise in emergent injury assessment, treatment and patient care. Excellent aptitude for building patient rapport to mitigate stress and deliver efficient treatment. Proven history of sound judgment and critical thinking in high-pressure situations.

Proactive EMT with experience executing quality care in high-pressure situations. Deep knowledge in outstanding team communication skills. Proudly demonstrated commitment, compassion and reasoned thinking while performing tasks rapidly to enhance patient outcomes.

I strive to better myself in everything I do. I push to solve problems, and help others do the same. I love helping people in their time of need. I have always and will always try to make each day as positive as possible.

Skills
  • POS systems
  • Payment processing
  • Cash drawer balancing
  • Liquor regulations and compliance
  • Issue resolution
  • Merchandise restocking
  • Cash register operation
  • Customer greeting
  • Cash counting machine operations
  • Coin counting
  • Customer assistance
  • Staff mentoring
  • ID verification
  • Cash management
  • Credit and cash transactions
Experience
Cashier/Customer Service Associate, 03/2020 - 10/2020
Taher, Inc. Provo, UT,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Helped customers find specific products, answered questions and offered product advice.
  • Inspected items for damage and obtained replacements for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
Cashier, 05/2018 - 01/2019
Houston Medical Center Warner Robins, GA,
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new employees in cashiering procedures, offering assistance in resolving any questions or issues they may have had.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Operated cash register, collected payments and provided accurate change.
  • Inspected items for damage and obtained replacements for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
EMT-Basic, 03/2007 - 10/2012
West Chazy Volunteer Fire Department City, STATE,
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Assessed emergency situations and prioritized medical care for patients.
  • Remained level-headed and proactive during emergency situations.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Assessed scenes and prioritized care according to severity of injury or illness.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
  • Completed emergency treatment procedures to stabilize individuals for transport.
  • Immobilized patients for transport using backboard or other spinal mobilization.
  • Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
  • Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Documented all patient information, including condition or injury, treatment and medication administration.
  • Performed airway management and heart monitoring to maintain consistent patient care during ambulance ride.
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Documented all calls in reports detailing type of incident and course of treatment.
  • Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
  • Asked patients questions regarding ingestion or intake of over-the-counter medications, prescriptions and illicit drugs.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
Assembly Line Worker/Supervisor, 01/1999 - 06/2001
Powertech Inc City, STATE,
  • Assembled products from raw materials and completed inspections.
  • Positioned and aligned components to complete accurate assembly work.
  • Planned and implemented well-organized assembly strategies to produce products conforming to design specifications.
  • Smoothed surfaces to enhance alignment of parts and finishes.
  • Checked parts against stock lists, blueprints and materials specifications to verify compliance with standards.
  • Inspected and tested final products to verify conformance to established tolerances.
  • Set and verified parts clearances to prevent jams or wasted materials.
  • Supported quality assurance by visually inspecting items and removing defect parts.
  • Inspected finished parts and components for quality assurance and to uncover any final issues.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Properly stored hazardous materials to avoid injuries or contamination.
  • Maintained clean work area by removing refuse and debris and organized all tools after completion of each shift.
  • Maintained work areas organized and neat, which enabled swift cleanup following each shift.
  • Collaborated in team-based environment to maintain line productivity and meet expected deadlines.
  • Reviewed project specifications and other documentation prior to job start to fully understand all tasks and required completion dates.
  • Used established assembly instructions to complete jobs in efficient and accurate manner.
  • Built and packaged products to complete daily work orders.
  • Recognized and reported defective material and equipment.
  • Orchestrated organizational assembly strategy to produce products to conform to design specifications.
  • Checked parts against stock lists, blueprints and material specifications to verify compliance with standards.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Maintained work area safety and appearance, focusing on safety, organization and cleanliness.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Stored and disposed of hazardous materials according to regulatory standards and organizational expectations to prevent environmental contamination and injury.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Reviewed project specifications and documentation to understand task and deadline requirements.
Education and Training
GED: , Expected in 05/2010
-
Beekmantown High School - West Chazy, NY
GPA:
EMT-Basic: Emergency Medicine, Expected in 08/2009
-
Clinton Community College - Plattsburgh, NY
GPA:

I just recertified my certification this past fall, I am now all certified until 2023. I have to do my recertification every three years.

CPR CERTIFIED : Emergency Medicine , Expected in 09/2019
-
American Heart Association - ,
GPA:

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Resume Overview

School Attended

  • Beekmantown High School
  • Clinton Community College
  • American Heart Association

Job Titles Held:

  • Cashier/Customer Service Associate
  • Cashier
  • EMT-Basic
  • Assembly Line Worker/Supervisor

Degrees

  • GED
  • EMT-Basic
  • CPR CERTIFIED

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