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Cashier Customer Service Associate Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable customer service representative with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handles all funds to maximize accounting accuracy and meet strict compliance standards. Enthusiastic retail professional with 5+ years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Committed Customer service representative with 5+ years of experience processing customer payments through various point of sale systems. Quick and accurate when balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities. Reliable team member with 5+ years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Enthusiastic customer service representative bringing 5+ years of retail experience and unsurpassed strengths in customer service and sales. Knowledgeable about strategies for enhancing merchandising, promoting items and protecting store assets with careful monitoring. Successful in teaching junior employees how to maximize performance. Multi-talented customer service rep with 5+ years of experience stocking ALL merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions.

Skills
  • POS systems
  • Scanner operations
  • Loss prevention
  • Cash counting machine operations
Experience
07/2019 to Current CASHIER/Customer Service Associate Lubezone | City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received payments for products and issued receipts.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Increased sales by suggesting specific complementary items to customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Worked closely with front-end staff to assist customers.
07/2015 to 06/2019 CASHIER/Customer Service Representative SPEEDCO | City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Received payments for products and issued receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Inspected checkout areas to direct team members in cleaning, trash removal and other actions to restore professional appearances.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Increased sales by suggesting specific complementary items to customers.
02/2011 to 03/2013 CASHIER/Customer Service Representative VALERO | City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Verified customer identification for alcohol or tobacco purchases.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Received payments for products and issued receipts.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Inspected items for damage and obtained replacements for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Inspected checkout areas to direct team members in cleaning, trash removal and other actions to restore professional appearances.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Scanned customer purchases and supported transactions to streamline sales process.
Education and Training
Expected in High School Diploma | ROBERT E. LEE HIGH SCHOOL, BAYTOWN, TX, GPA:
Expected in | Lee College, Baytown, TX GPA:

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Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • ROBERT E. LEE HIGH SCHOOL
  • Lee College
Job Titles Held:
  • CASHIER/Customer Service Associate
  • CASHIER/Customer Service Representative
  • CASHIER/Customer Service Representative
Degrees
  • High School Diploma
  • Some College (No Degree)

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