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cashier customer service resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Committed and hardworking cashier and customer service with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Skills
  • Complaint Resolution
  • Policies and Procedures
  • Gift Wrapping
  • Problem Solving
  • Cash Handling
  • Credits and Refunds
  • Inventory Stocking
  • Work Task Prioritization
  • Product Scanning
  • Feedback Acceptance
  • Employee Training
  • Honest and Ethical
  • Cash Register Operations
  • Staff Supervision
  • Cooperative Attitude
  • Call Response and Transfer
  • Return and Exchange Processing
  • Check Cashing
  • Microsoft Office
  • Adaptable and Flexible
  • Team Collaboration
  • Goal Setting and Achievement
  • Active Listening
  • Team Leadership
  • Creative Thinking
  • Relationship Building
Work History
11/2021 to Current
Cashier/Customer Service Jo-Ann Fabrics Burlington, IA,
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $200 or more per shift.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Reviewed weekly sales ads and monitored price changes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Completed inventory counts and ordered merchandise.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Operated cash register to record transactions accurately and efficiently.
02/2021 to 11/2021
Cashier/Customer Service Jo-Ann Fabrics Cary, NC,
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $100 or more per shift.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Completed inventory counts and ordered merchandise.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
09/2019 to 03/2020
SAC Assistant Rite Aid Kenmore, NY,
  • Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives in school
  • Collaborated with a team of faculty
  • Directed afterschool activities each week to provide students with interesting opportunities while maintaining student discipline
  • Set up visual aids, equipment, and classroom displays.
05/2017 to 09/2019
Cashier Cosentino Price Chopper City, STATE,
  • Processed POS transactions, including checks, cash, and credit purchases or refunds
  • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
  • Restocked, arranged, and organized merchandise in front lanes to drive product sales
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Mentored new team members on POS system operation, customer service strategies, and sales goals
  • 2 Checked prices for customers and processed items sold by scanning barcodes
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Assisted customers by answering questions and fulfilling requests.
Education
Expected in to to
High School Diploma:
Belton High School - Belton, Missouri
GPA:
Expected in to to
:
Florida SouthWestern State College - Fort Myers, Florida
GPA:
Still Attending I’m attending FSW to get a degree in Elementary Education Hobbies A few of my hobbies include drawing, painting, going on road trips, and trying new things.

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Resume Overview

School Attended

  • Belton High School
  • Florida SouthWestern State College

Job Titles Held:

  • Cashier/Customer Service
  • Cashier/Customer Service
  • SAC Assistant
  • Cashier

Degrees

  • High School Diploma

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