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Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Skilled coordinator with independent nature and critical thinking skills to manage any problem. Top-notch skills in verbal and written communication, tactical planning and project support. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
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- Helped customers find specific products, answered questions and offered product advice.
- Recorded and reported job-related activities, findings, discrepancies and decisions.
- Used multiple resources and tools for evaluating and presenting solutions.
- Operated cash register, collected payments and provided accurate change.
- Assisted with purchases and locating items
- Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty.
- Inspected items for damage and obtained replacements for customers.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Listened to clients' needs and assisted with identifying and securing appropriate services.
- Maintained thorough knowledge of health and sanitation standards and verified that food and service area fully complied.
- Resolved issues with cash registers, card scanners and printers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Welcomed customers, offering assistance to help find necessary store items.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Properly verified customer identification for alcohol or tobacco purchases.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Immediately processed all customer payments by accepting cash, credit and debit cards and business checks.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Handled cash, credit card and check transactions.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Taught partners on how to perform tasks for curbside department
- Supervised department while manger was not there
- Provided support over the phone for curbside customers
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered phone inquiries to record takeout orders and respond to service questions.
- Operated cash register, collected payments and provided accurate change.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Answered telephone to provide information.
- Answered customers' questions about hours, seating, current wait time and other information.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges and collected payments from customers.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
- Maintained knowledge of new offerings and upsold promotional items and specials.
- Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Answered product and order questions accurately and professionally.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Mcneil High School - Austin, TX
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Resume Overview
School Attended
- Mcneil High School
Job Titles Held:
- Cashier, Curbside, Curbside Specialist
- Fountain
- Carhop, Cook, Fountain
Degrees
- High School Diploma
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