cashier crew trainer resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Enthusiastic retail professional with 3 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Eager to apply my team building skills and always ready to learn a new career!
Skills
Cash counting machine operations
Customer greeting
POS systems
Loss prevention
Staff mentoring
Payment processing
Credit and cash transactions
Issue resolution
Customer assistance
ID verification
Planning and coordination
Computer technology
Experience
Cashier/Crew Trainer, 07/2019 to Current San Francisco Goodwill – Bayview, ID,
Assisted with purchases, locating items and signing up for rewards programs.
Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
Trained new employees in cashiering procedures, offering assistance in resolving all issues.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues with cash registers, card scanners and printers.
Processed hundreds of transactions per day with exceptional accuracy.
Learned roles of other departments to provide coverage and keep store operational.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Received payments for all products or services offered by the company and issued receipts for all.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer service.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Operated cash register, collected payments and provided accurate change.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Key Holder, 01/2019 to 07/2019 Shoe Department – City, STATE,
Performed, supported and supervised store opening and closing procedures including bank deposits and securing store.
Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
Sought new ways to improve metrics by partnering with Store Manager and Assistant Store Manager.
Managed stock demands, employee shift schedules and opening and closing procedures and adapted professionally to all unexpected changes.
Compiled weekly monetary reports and records for store managers.
Partnered with store leadership team to learn and understand all management processes and reports.
Developed product knowledge expertise by understanding features and benefits to drive revenue growth and boost upselling.
Accomplished sales goals by engaging customers, providing exemplary service and promoting special items.
Monitored customer traffic to determine appropriate staffing and create engaging customer-centric selling and service environment.
Protected physical assets of store by assisting with audits, routine cycle counts and physical inventory to maintain optimal performance levels.
Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
Monitored sales performance through analysis of sales reports and comparison shopping.
Addressed employee issues and conflicts to provide input, feedback and coaching.
Fostered service and selling culture to exceed customer expectations and build enduring consumer relationships.
Maintained and achieved measurable goals to improve sales by [Number]%.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Managed inventory and stock levels in coordination with purchasing and receiving department.
Calculated bill totals and tax amounts.
Delegated tasks appropriate to individual employees to provide development opportunities.
Signed for incoming shipments in manager's absence.
Set up visually appealing promotional displays.
Operated cash register.
Managed store security needs as required.
Evaluated transactions for suspected fraud.
Described merchandise and services to customers.
Chiropractic Assistant/Receptionist Supervisor, 03/2018 to 01/2019 Altus Chiropractic – City, STATE,
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Performed billing, collection and reporting functions for the chiropractic office.
Managed daily operations within the chiropractor office by supporting continuous delivery of excellent services and care.
Monitored office inventory to maintain adequate supply levels and order products.
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
Education and Training
: Liberal Arts And General Studies, Expected in to Western Oklahoma State College - Altus, OK GPA:
15 credit hours were earned.
High School Diploma: , Expected in 05/2017 to Granite High School - Granite, OK GPA:
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