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Cashier/Crew Member Resume Example

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CASHIER/CREW MEMBER
Summary
  • Hardworking and reliable cashier and crew member with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.
  • Enthusiastic retail professional with 4 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Eager to apply professionalism and a leadership role.
  • Positive and upbeat hostess makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.
  • High-energy hostess skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests.
  • Motivated childcare professional brings unique understanding of childhood needs and care to in-home environment. Handles diverse child and household priorities by applying strong organizational and multitasking abilities. Highly responsible and diligent with strong communication skills.
  • Outgoing and responsible Babysitter experienced with ages 6 months to 13 years old. Able to watch up to three kids at once. Knowledgeable about first aid and CPR.
Skills
  • Liquor regulations and compliance
  • Cash drawer balancing
  • POS systems
  • Credit and cash transactions
  • Customer assistance
  • Coin counting
  • Product recommendations
  • Customer greeting
  • ID verification
  • Cash register operation
  • Payment processing
  • Customer order recording
  • Issue resolution
  • Staff mentoring
  • Loss prevention
  • Merchandise restocking
Experience
Cashier/Crew Member
Pittsburgh, PAChipotle/Aug 2018 to Current
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Increased sales 25% by suggesting specific purchases to customers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Operated cash register, collected payments and provided accurate change.
  • Inspected items for damage and obtained replacements for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues regarding customer complaints and escalated worsening concerns to managers and HR for remediation.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new employees in cashiering procedures, offering assistance in resolving payment and customer issues.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed 100+ transactions per day with exceptional accuracy.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Helped customers find specific products, answered questions and offered product advice.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Occasional Babysitter
Pittsburgh, PASelf-Employed/Jun 2017 to Current
  • Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
  • Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Coordinated after-school activities and transportation for 2 children for practices and events.
  • Kept environments safe at all times and removed hazards.
  • Fostered learning relationships with children by creating educational and productive games and projects.
  • Maintained daily records of children's behavior, sleeping schedules, meals and activities.
  • Assisted children with bathing and potty training to instill good hygiene from young age.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
  • Read variety of books to children to promote language development skills.
  • Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Provided safe and efficient transportation to and from activities and events.
Hostess
Pittsburgh , PAGianna Via's/Dec 2017 to Jun 2018
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Notified server after seating parties in section to facilitate prompt service.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Assisted servers by taking guests drink orders,appetizers and refilling their drinks.
  • Leveraged the front desk to collect reservation information and communicate updates to guests.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Checked dining and serving areas every 10 minutes to verify proper cleanliness and readiness for guests.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Answered questions about food and order statuses for waiting customers.
Education and Training
High School DiplomaThomas Jefferson High SchoolJun 2019Pittsburgh, PA
  • 3.0 GPA
  • 2 Years of Child Development classes
  • Psychology and Sociology classes
Some College (No Degree): Psychology California University Of PennsylvaniaCalifornia, PA
  • Dean's List Honoree spring semester of 2020
  • 3.25 GPA
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Resume Overview

Companies Worked For:

  • Chipotle
  • Self-Employed
  • Gianna Via's

School Attended

  • Thomas Jefferson High School
  • California University Of Pennsylvania

Job Titles Held:

  • Cashier/Crew Member
  • Occasional Babysitter
  • Hostess

Degrees

  • High School Diploma
    Some College (No Degree) : Psychology

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