LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I am a headstrong individual with drive and determination. I enter every situation with my head held high and an open mind. I am honest and hard working and love learning new things. I am very wise and I love lending a helping hand to those in need. I have very good experiences with multiple type of jobs and am open to new experiences also.

I am a communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Skills
  • Credit Card Payment Processing
  • Report Generation
  • De-escalation Techniques
  • Customer Service
  • Report Creation
  • Courteous with Strong Service Mindset
  • Calm and Professional Under Pressure
  • Upbeat and Positive Personality
  • Creative Problem Solving
  • POS Systems and Ordering Platforms
  • Responding to Difficult Customers
  • Efficient and Detail-Oriented
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Multitasking and Prioritization
  • Conflict Mediation
  • Problem-Solving Abilities
  • High-Energy Attitude
  • Courteous Demeanor
Education and Training
Cedar Hill Highschool Cedar Hill, TX, Expected in 09/2018 High School Diploma : - GPA :
Experience
Ingles Markets, Incorporated - CASHIER/COOK/PARTY HOST
Cornelia, GA, 07/2022 - 09/2022
  • Sell race packages, place customers into their races
  • Prep Pizzas for parties , cook food that has been ordered
  • Host parties , serve food, give medals and trophies and take photos
  • CASHIER
  • Ring up items stock shelves manage self check out
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
Labcorp - Cashier
Saint George, UT, 12/2021 - 09/2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
Lineage Logistics - WAREHOUSE ASSOCIATE
Avenel, NJ, 12/2021 - 04/2022
  • Box items load delivery trucks fulfill orders
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
AnswerNet - Customer Service Representative
City, STATE, 08/2020 - 10/2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts.

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Resume Overview

School Attended

  • Cedar Hill Highschool

Job Titles Held:

  • CASHIER/COOK/PARTY HOST
  • Cashier
  • WAREHOUSE ASSOCIATE
  • Customer Service Representative

Degrees

  • High School Diploma

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