Customer Service Manager who effectively motivates the team with continual guidance direction development and coaching to provide outstanding customer service.
Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.
Recognized by peers and management for going above and beyond normal job functions.
Recognized as a team receiving Ray Krock Award for excellence in quality service value and cleanliness.
Completed classes 1 & 2 Christian County Food Handlers Classes.
Provided courteous and informative customer service in an open kitchen format.
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
Followed proper food handling methods and maintained correct temperature of all food products.
Ray Krock Award
Successfully managed the activities of 30 team members in multiple locations.
Resolved customer questions, issues and complaints.
Effectively communicated with team members to maintain clearly defined expectations.
Improved service quality and increased sales by developing a strong knowledge of company's products and services.
Interviewed, and trained new quality customer service representatives.
Coursework in Accounting I & II
Companies Worked For:
Job Titles Held:
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