Personable and responsible individual with 19 years in customer service. Solid team player with upbeat, positive attitude.Results-driven, Dedicated, and motivated to maintain customer satisfaction and contribute to company success.
Increased office organization by developing more efficient filing system and customer database protocols.Promoted to Communications Trainer after 5 years of employment. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Emergency medical dispatch/Telecommunications.
*Serve safe food handler's card, OLCC alcohol server's card.
Able to lift 200 pounds, cash handling, professional and friendly, careful and active listener, multi-tasking, 10-Key, Active Learning, Customer Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Filing, Grammar, Internet Research, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Telephone Skills, Time Management, Type 65-70 WPM, Typing, Vendor Management, Writing, Letters and Memos, Microsoft Outlook, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Reading Comprehension.
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