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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated Cashier experienced in retail operations. Professional and friendly demeanor with remarkable customer service, foreign language and sales abilities. Bringing 15 years of overall professional experience.

Skills

Native German speaker, fluency in American and British English, French, Italian, Spanish and Dutch. Decent command of Portuguese, Swedish and Norwegian.

Familiarity with cash registers, scales and pertinent PLU's

Work History
02/2020 to Current Cashier/Checker Winco Foods | Meridian, ID,
  • Efficiently process all POS transactions, including checks, cash, EBT, debit and retailer purchases
  • Display extraordinary customer care in English and Spanish to promote loyalty, satisfaction and sales numbers
  • Keep my workplace clean, neat and safe, strictly adhering to all company policies
  • Availability to work any shift
01/2019 to 12/2019 Service Clerk /Designated Hitter Ben Bridge Jeweler | Gilbert, AZ,

• Provide customers with courteous, friendly, fast, and efficient service.

• Recommend items for sale to customer and recommend trade-up and/or companion items.

• Register customer purchases on assigned cash register, collect cash and distribute change as requested; process voids, returns, rain checks, refunds, and exchanges as needed. Take customer to OTC aisle when possible to assist in locating products.

• Keep counters and shelves clean and well merchandised, take inventory, and maintain records. Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.

• Perform duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assist pharmacists in scheduling and maintaining work flow.

• Report, immediately, prescription errors to pharmacist on duty and adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Review and complies with the Walgreen Co. Pharmacy Code of Conduct.

• Process manual claims for third-party program prescription services in a timely and efficient manner, and perform other clerical duties, as assigned by the Pharmacy Manager.

• Assist and support Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintain knowledge of Company asset protection techniques, and file claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

11/2018 to 12/2018 Jewelry Sales Associate Bridgeline Digital, Inc. | Woodbury, NY,

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service

• Achieve personal goals that drive sales (e.g., credit applications and protection plan attachment rates)

• Promote diamond parties and special events with each customer

• Work with teammates towards store goals, creating a positive working atmosphere and supporting each other to combine individual strengths and improve team performance

• Foster lifelong emotional connections with customers through the customer base

• Provide product knowledge, features and benefits to all customers when presenting merchandise

• Advise customers on the quality, cuts and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems

• Attend required monthly meetings

• Operate point of sale (POS) and take payment or obtain credit authorization

• Inspect and clean customers' jewelry

• Provide estimates for jewelry and watch repairs

• Perform watch battery replacements and watch band adjustments

• Follow receiving and processing procedures

• Display merchandise and promotional materials in accordance with corporate merchandising plans

• Perform business opening and closing procedures as described in company policy

• Perform basic household chores such as vacuuming carpets, cleaning display surfaces, cleaning merchandise and washing windows

• Maintain the security of the location

• Complete case counts

02/2012 to 08/2018 Technical Support Associate Aixtema GmbH | City, STATE,

Support activities (for end and business customers in German, English, French, Spanish, Italian, Dutch and Portuguese):

• Video and photo editing and video playback software for Windows and Mac • Cell phone applications (beauty, photo and video editing apps)

• Consumer electronics: tablets and cell phones (especially for children), home satellite TV receivers, TV tuner cards, soundcards, video grabbers, dashcams

• RMA processing

• Online shop management

• Domestic appliances

• Usage of internal and third-party CRM applications

• Internally: Involvement in the employee selection process, employee foreign language tuition

Education
Expected in 06/2006 Associate of Arts | Italian University For Foreigners Perugia (Italy) , Perugia, GPA:
Expected in 09/2001 Associate of Arts | English British-German Chamber Of Industry And Commerce , Duesseldorf (Germany) , GPA:
Expected in 06/2000 Associate of Arts | French Paris Chamber Of Commerce And Industry , Paris (France) , GPA:
Expected in 06/1995 High School Diploma | Stiftisches Gymnasium , Dueren (Germany), GPA:

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Resume Overview

School Attended

  • University For Foreigners Perugia (Italy)
  • British-German Chamber Of Industry And Commerce
  • Paris Chamber Of Commerce And Industry
  • Stiftisches Gymnasium

Job Titles Held:

  • Cashier/Checker
  • Service Clerk /Designated Hitter
  • Jewelry Sales Associate
  • Technical Support Associate

Degrees

  • Associate of Arts
  • Associate of Arts
  • Associate of Arts
  • High School Diploma

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