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Cashier Resume Example

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CASHIER
Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Enthusiastic retail professional with several years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Eager to apply communication and listening skills.Diligent customer service with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with computer skills and able to adapt easily to new processes and procedures.Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Which would be great in a call center environment.

Skills
  • Payment processing
  • Customer assistance
  • Cash management
  • Cash register operation
  • Merchandise restocking
  • Issue resolution
  • Product recommendations
  • Customer greeting
  • Customer order recording
  • Credit and cash transactions
Experience
CashierTaco Bell | Tampa , FL | Sep 2019-Apr 2020
  • Helped customers find specific products, answered questions and offered advice.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer ordering issues.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues regarding customer complaints and escalated worsening concerns to shift manager for remediation.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Processed 200 plus transactions per day with exceptional accuracy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Customer Service RepresentativeUnited HealthCare Services Inc. | Tampa , FL | Jan 2017-Jan 2019
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Documented conversations with customers to track requests, problems and solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Educated customers on special pricing opportunities and company offerings.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered 50-70 inbound calls per day and directed to designated individuals or departments.
Secretary's AssistantHigh school | Tampa , FL | Jan 2019-Jul 2019
  • Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Handled all incoming calls and directed callers to appropriate department or employee.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Raised funds by organizing multiple events and diligently managed all details to meet deadlines.
  • Maintained personnel records, including applications, performance reports, payroll records and medical files.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Processed incoming mail and packages and placed envelopes in bins to be dispersed to personnel in main office and guidance departments.
  • Resolved bus route ,parent & student issues quickly and escalated critical problems immediately to the head of the department.
Homeless Shelter WorkerMercy Kitchen | Tampa , FL | Apr 2015-May 2016
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Collected and documented individual information such as weight, size, physical condition “if there were a medical problem “and food intake.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Assessed each resident's psychosocial needs.
  • Produced and updated organizational records and reports, including organizing budgets and documentation.
  • Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
High School DiplomaJefferson High School | | Tampa, FL | Jun 2018
  • National Honor's Society
  • National Technical Honor Member
  • Best buddies Member
  • English Honor society
  • Leadership honor society
  • Graduated In Honors,Top of class
Some College (No Degree): Nursing Hcc | Tampa, FL
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Resume Overview

Companies Worked For:

  • Taco Bell
  • United HealthCare Services Inc.
  • High school
  • Mercy Kitchen

School Attended

  • Jefferson High School
  • Hcc

Job Titles Held:

  • Cashier
  • Customer Service Representative
  • Secretary's Assistant
  • Homeless Shelter Worker

Degrees

  • High School Diploma
    Some College (No Degree) : Nursing

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