Cashier Resume Example E.J & Pope - Goldsboro, North Carolina

CASHIER

Summary

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.

Skills

Cash drawer balancing
Issue resolution
Payment processing
Liquor regulations and compliance
POS systems
Merchandise restocking
Cash counting machine operations

ID verification
Cash register operation
Security monitoring
Product recommendations
Credit and cash transactions
Customer assistance
Customer greeting

Experience

E.J & Pope | Goldsboro, NCCashier06/2020 - Current

Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Properly verified customer identification for alcohol or tobacco purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Worked closely with front-end staff to assist customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Inspected items for damage and obtained replacements for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Drove sales and add-on purchases by promoting specific item options to customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Resolved issues with cash registers, card scanners and printers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.

Wicked Cleaning LLC | Goldsboro, NCOperations Manager05/2018 - Current

Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.
Enforced security policies and procedures to protect company assets from theft, loss or damage.
Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Devised business and technology strategies to create performance metrics, reporting and analysis systems in support of investigative operations.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Reduced costly waste in manufacturing by identifying and eliminating overproduction.
Delivered positive customer experiences by implementing effective quality assurance practices.
Contributed to development and evaluation of service level agreements that complied with established operational parameters.
Assessed upcoming projects to forecast projected resource requirements.
Aligned operational boundaries between processes and production demands.
Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
Established work priorities to meet contractual obligations for schedule and installations.
Oversaw financial management activities, including budget management, accounting and payroll.
Assessed, optimized and elevated operations to target current and expected demands.
Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.

Outback Steakhouse | Goldsboro, NCServer07/2019 - 02/2020

Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
Managed closing duties, including restocking items and reconciling cash drawer.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Promoted desserts, appetizers and specialty drinks.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Partnered with team members to efficiently serve food and beverages.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Reviewed identification for patrons before serving alcoholic drinks.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Processed customers' payments and provided receipts.
Calculated charges, issued table checks and collected payments from customers.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Walked through dining room during service to monitor guest satisfaction and advise servers and bussing staff of specific service needs.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

Education and Training

Wayne Community College | Goldsboro, NCAssociate of Science in Bioprocess Engineering With A Minor in Science05/2020

Accomplishments

Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.

Resume Overview

Companies Worked For:

E.J & Pope
Wicked Cleaning LLC
Outback Steakhouse

School Attended

Wayne Community College

Job Titles Held:

Cashier
Operations Manager
Server

Degrees

Associate of Science in Bioprocess Engineering With A Minor in Science

Cashier Resume Example

Resume Score: 80%

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