Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Reliable Cashier Trainer with 13 years of hands-on experience performing opening and closing functions, monitoring cashiers and maintaining checkout and display areas. Proficient in POS system operations paired with in-depth knowledge of retail shrink awareness and loss-prevention initiatives. Punctual and hardworking individual skillful in directing and prioritizing all store front-end activities in fast-paced, high-volume retail environment. Enthusiastic Head Cashier with 13 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Punctual and honest Receptionist with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Enthusiastic with proven leadership talents and relationship-building skills gained during 13 years of experience in customer service settings. Proficient in operating registers, processing payments and maintaining store security. Highly organized, responsible and resourceful.

Skills
  • Stocking and replenishing
  • Store opening/closing procedures
  • Interpersonal ability
  • Stock management
  • Time management strength
  • Opening and closing procedures
  • Multi-tasking skill
  • Cash Handling
  • Cash drawer management
  • Cleaning and sanitizing
  • Customer assistance
  • Payment collection
  • Cash register operation
  • Product restocking
  • Currency counting
  • Basic math skills
  • Drawer management
Work History
Cashier/Cashier Trainer, 12/2016 - Current
Eatel Remote, OR,
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Established or identified prices of goods and tabulated bills with cash registers or optical price scanners.
  • Operated POS system to complete cash, credit transactions.
  • Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing computers and counter tops and stocking TO-GO items.
  • Maintained knowledge of current promotions, policies and security practices regarding payment and exchanges.
  • Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
  • Received and processed customer payments.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated employees on register use, merchandising and customer service.
  • Developed standard operating procedures.
Service Center Representative, 01/2016 - 10/2016
Marks Casa Chevrolet City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Provided information regarding charge accounts and loyalty programs.
  • Answered constant flow of customer calls with minimal wait times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Communicated professionally with colleagues, freelancers and clients.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Managed timely and effective replacement of damaged or missing products.
Server/Hostess/Lead Bartender, 02/2009 - 03/2015
Red Lobster Restaurant City, STATE,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Cultivated warm relationships with regular customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Checked guests' identification before serving alcoholic beverages.
  • Inspected dishes and utensils for cleanliness.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Collected orders and relayed them to bartenders quickly and accurately.
Education
GED: , Expected in
-
Central New Mexico Community College - Albuquerque, NM
GPA:

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Resume Overview

School Attended

  • Central New Mexico Community College

Job Titles Held:

  • Cashier/Cashier Trainer
  • Service Center Representative
  • Server/Hostess/Lead Bartender

Degrees

  • GED

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