cashier resume example

Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.

• Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
• Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
• Improved efficiency through supervising daily staff assignments and tasks.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
• Ensured proper organization of store, responded to customer complaints and answered questions quickly.
• Encouraged professional growth and talent development in associates to increase performance in all areas.
• Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
• Conducted performance reviews to organize training and development for staff.
• Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
• Processed credit and debit card payments and returned proper change for cash purchases.
• Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
• Led teams in planning, implementation and execution of merchandising and operating initiatives.
• Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
• Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
• Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
• Coached and developed store associates through formal and informal interactions.
• Trained 17 employees in inventory practices, POS systems and product knowledge, contributing to 87% increase in customer satisfaction ratings.

• Read weekly sales inserts and monitored price changes.
• Processed returned items in accordance with store policy.
• Provided assistance with purchases, locating items and signing up for rewards programs.
• Helped customers find specific products, answering questions and offering advice.
• Smoothly processed incoming orders, handling over 100 transactions per day with exceptional accuracy.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Properly verified customer identification for alcohol or tobacco purchases.
• Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Trained new employees in cashiering procedures, offering assistance in resolving customer service issues.
• Trained new team members in cash register operation, stock procedures and customer service.
• Worked closely with front-end staff to assist customers.
• Processed customer payments quickly and returned exact change and receipts.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Learned roles of other departments to provide coverage and keep store operational.