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cashier resume example with 4 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated Sales Associate offering 2 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Relationship selling
  • Inventory control procedures
  • Cash handling accuracy
  • Dispute mediation
  • Retail loss prevention
  • Merchandising knowledge
  • POS system operation
  • Listening skills
  • Written and oral communication skills
  • Customer- and service-oriented
Experience
12/2019 to Current
Receiving Specialist Continental Boise, ID,
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Coordinated shipping and receiving schedules with production to assist in traffic control on docks.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Replenished inventory with focus on addressing customer needs.
07/2017 to Current
Assistant Manager Ascena Retail Group Oxnard, CA,
  • Trained team of 2 to deliver outstanding customer service, boosting customer satisfaction ratings 50%.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Supported sales management to optimize business development.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Won store sales competition for [Task], resulting in better results.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Offered product and service consultations and employed upselling techniques.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 15% or more.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Replenished inventory with focus on addressing customer needs.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assisted customers based on currently available product, promotional and policy information.
  • Assessed floor displays to determine which merchandise required restocking.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Bent, lifted, opened, and moved various products weighing up to 25 pounds.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Noted and followed up on any unusual behavior.
  • Protected assets by maintaining store compliance with security schematics.
  • Identified potential shoplifters and alerted management.
  • Maintained store compliance with physical security schematics to protect assets.
  • Carefully monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Kept work areas professional, organized and clean at all times.
  • Generated, reviewed and distributed sales reports each week for management.
  • Organized and located inventory and updated store spreadsheets.
  • Greeted all store customers, offered assistance and thanked each for patronage.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Processed customer payments quickly and returned exact change and receipts.
  • Balanced cash drawer daily and performed all opening and closing duties.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Evaluated accounts to determine accuracy and resolved any issues to complete satisfaction.
  • Cross-trained in every store role to maximize operational knowledge.
  • Conducted employee performance reviews to identify areas for training, provide feedback and set goals for improvement.
  • Resolved customer issues efficiently to build loyalty.
10/2017 to 01/2019
Stock Associate Williams-Sonoma, Inc. Houston, TX,
  • Processed shipments and maintained stock shelf organization.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Assessed floor displays to determine which merchandise required restocking.
  • Factored in special circumstances and routine needs when placing new supply orders.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Assisted customers based on currently available product, promotional and policy information.
02/2018 to 05/2018
Sales Associate True Religion Apparel, Inc. Williamsburg, VA,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
05/2017 to 08/2017
Cashier Petco Cedar Park, TX,
  • Processed customer payments quickly and returned exact change and receipts.
Education and Training
Expected in 06/2016 to to
High School Diploma:
Mastery Charter School - Philadelphia, PA
GPA:
Expected in to to
: Computer And Information Sciences
Penn State Berks - ,
GPA:

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Resume Overview

School Attended

  • Mastery Charter School
  • Penn State Berks

Job Titles Held:

  • Receiving Specialist
  • Assistant Manager
  • Stock Associate
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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