LiveCareer-Resume

cashier resume example with 17 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) XXX-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Service-oriented Cashier well-versed in processing cash, card and check payments without error. Offers security-minded approach with excellent customer service abilities. Flexible in scheduling and committed to punctual, reliable attendance.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Skills
  • Customer Service
  • POS systems
  • Cash handling
  • Issue resolution
Experience
03/2020 to 07/2022
Cashier Cafe Rio Olney, MD,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
10/2013 to 06/2020
Shift Leader Five Guys Rensselaer, NY,
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Directed employees through daily routines.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Taught staff upselling techniques to meet revenue targets.
07/2011 to 10/2013
Key Holder San Francisco Goodwill Burlingame, CA,
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Opened and closed store in absence of senior managers.
  • Signed for incoming shipments in manager's absence.
  • Set up visually appealing promotional displays.
  • Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
07/2004 to 07/2010
Assistant Store Manager Tommy Bahama La Jolla, CA,
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Created engaging merchandise presentations to motivate impulse purchases.
Education and Training
Expected in 06/1993 to to
High School Diploma:
Half Hollow Hills High School West - Dix Hills, NY
GPA:

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Resume Overview

School Attended

  • Half Hollow Hills High School West

Job Titles Held:

  • Cashier
  • Shift Leader
  • Key Holder
  • Assistant Store Manager

Degrees

  • High School Diploma

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