LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

I am a versatile sales associate with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. I give it my all in every single shift no matter how long it is. I am well versed in customer service and have dealt with holiday rushes. There have been multiple times where I was one of few people checking out customers that were forming a line out the door and down the side of the building. I do not fold under this type of extreme pressure, I adapt and overcome the rush with speed, accuracy, and kindness that makes a customer want to come back even if they have to stand in that long line again. I live my life to the fullest and I consistently bring that positive energy into my work, making the shift an enjoyable experience for everyone.

Skills
  • Pricing and Markdowns
  • Price Identification
  • Customer Relations
  • Shipment Procedures
  • Policies and Procedures
  • Feedback Acceptancae
  • Cooperative Attitude
  • Inventory Stocking
  • Product Location
  • Customer Transactions
  • Reliable and Responsible
  • Honest and Ethical
  • Cash Handling
  • Sweeping and Mopping
  • Cleaning and Sanitizing
  • Payment Processing
  • Cash Register Operations
  • Credits and Refunds
  • Problem Solving
  • Product Scanning
  • Detail-Oriented
  • Return and Exchange Processing
  • Basic Mathematics
  • Team Collaboration
  • Social Perception
  • Analytical Thinking
  • Goal Setting and Achievement
  • Microsoft Office
  • Adaptable and Flexible
  • Relationship Building
  • Active Listening
  • Creative Thinking
  • Coin and Currency Counting
  • Point of Sale Software
  • Food Production Processes
  • Serving and Bussing
  • Packaging and Labeling
  • Workstation Setup and Breakdown
  • Multitasking and Organization
  • Food and Beverage Service
  • Handling Complaints
  • Customer Service
  • Verbal and Written Communication
  • Upselling Techniques
  • Heavy Lifting
  • Physical Agility and Coordination
  • Punctual and Dependable
  • Physical Strength and Stamina
  • Hand and Power Tools
  • Attention to Detail
  • Safety-First Mentality
  • Situational Awareness
  • Superior Work Ethic
  • Hand-Eye Coordination
Work History
Cashier, 04/2021 to 07/2021
Sp Plus CorporationJamaica, NY,
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $100 or more per shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
Team Member, 10/2020 to 10/2020
Planet Fitness Inc.Oak Lawn, IL,
  • Contributed to team success by completing jobs quickly and accurately.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Accurately operated cash register to process customer payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Laborer, 04/2019 to 11/2019
Cranford ConstructionBryant, AR,
  • Prepared job sites by removing debris and setting up materials and tools.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Organized materials, tools and equipment to supply team members.
  • Worked alongside team to accomplish work goals according to schedule.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Collected measurements and marked locations as part of project preparations.
  • Maintained and repaired facilities, equipment and tools.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Worked two seasons(Spring 2019 & Fall 2019)
  • Installed 30+ residential docks and boat hoists
  • Lifted dock pieces 100+ lbs regularly
  • Left residents satisfied with service every time
  • Company was a small local business and was sold to a new owner at the end of 2019
Education
High School Diploma: , Expected in 06/2021 to Chippewa Valley High School - Clinton Township, MI
GPA:
No Degree: Graphic Design, Expected in to Oakland University - Rochester, MI
GPA:

I am a freshman at Oakland University. I am a major in graphic design, unfortunately this will mean that I will need some hour accomodations to fit my classes on the day I work as well. However, I am willing to work any day of the week at anytime.

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Resume Overview

School Attended

  • Chippewa Valley High School
  • Oakland University

Job Titles Held:

  • Cashier
  • Team Member
  • Laborer

Degrees

  • High School Diploma
  • No Degree

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