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cashier resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles all funds to maximize accounting accuracy and meet strict compliance standards.

Service-oriented [Job Title] manages highly accurate cash registers by processing cash, card and check payments without error. Security minded approach with excellent communication, organizational and multitasking abilities. Flexible in scheduling and committed to stellar attendance.

Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments.

Head Cashier offering [Number] years' experience in [Industry]. Knowledgeable about front and back-end operations, including financial administration, payroll and scheduling. Seeking leadership position with room for advancement.

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Positive, upbeat [Job Title] brings more than [Number] years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Friendly and efficient [Job Title] devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Energetic and reliable [Job Title] well-trained in overseeing CRM for high-end merchandise environments. Proven performer leverages superior communication and relationship-building strengths. Detailed focus to increase and retain long-term customers.

Enthusiastic Client Service Representative with [Number] years of client interface experience. Well-versed in [Industry] products, services and consumer trends. Skilled in both individual and team roles paired with expertise in training and mentoring new staff on company objectives.

Personable, friendly and solution-oriented [Job Title] with over [Number] years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Skills
  • POS systems
  • Merchandise restocking
  • Issue resolution
  • Cash register operation
  • Payment processing
  • Customer assistance
  • Cash management
  • Staff mentoring
  • Product recommendations
  • Cash counting machine operations
  • ID verification
  • Ordering and stocking
  • Security monitoring
  • Scanner operations
  • Cash drawer balancing
  • Loss prevention
  • Credit and cash transactions
  • Training and mentoring
  • Effective customer upselling
  • Bank deposits
  • Returns and exchanges
  • Customer seating
  • Coin counting
  • Team building
  • Organization
  • Training & Development
  • Troubleshooting
  • Active listening
  • Time management
  • Organizational skills
  • Customer service
  • Decision-making
  • Critical thinking
  • Friendly, positive attitude
  • Communication
  • Computer skills
  • Microsoft Office
Experience
03/2016 to 07/2019
Cashier Kroger Chesterfield, VA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer identification for alcohol or tobacco purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
11/2013 to 03/2016
Customer Service Representative C.H. Robinson Worldwide, Inc. Plainfield, IN,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Assessed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Made outbound calls to obtain account information.
  • Remained constantly aware of customer activity to ensure safe and secure shopping environment.
  • Answered [Number]+ inbound calls per day and directed to individuals or departments.
  • Reviewed account and service histories to identify trends and issues.
  • Set up and activated customer accounts.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Trained new employees on procedures and policies to maximize team performance.
  • Worked with [Job title] to develop customer service improvement initiatives.
  • Executed on-time and under-budget project management on complex issues while updating customers on technician availability.
06/2005 to 12/2009
Customer Service Representative C.H. Robinson Worldwide, Inc. Atlanta, GA,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Made outbound calls to obtain account information.
  • Remained constantly aware of customer activity to ensure safe and secure shopping environment.
  • Answered [Number]+ inbound calls per day and directed to individuals or departments.
  • Reviewed account and service histories to identify trends and issues.
  • Set up and activated customer accounts.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Trained new employees on procedures and policies to maximize team performance.
  • Worked with [Job title] to develop customer service improvement initiatives.
Education and Training
Expected in 05/2001 to to
High School Diploma:
Port Gibson High School - Port Gibson, MS
GPA:

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Resume Overview

School Attended

  • Port Gibson High School

Job Titles Held:

  • Cashier
  • Customer Service Representative
  • Customer Service Representative

Degrees

  • High School Diploma

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