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cashier bookstore associate resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Responsible Cashier/Receptionist/Waitress proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Very dedicated to having a high work ethic, and very adaptable in different circumstances.

Skills
  • Excellent Written and Verbal Communication
  • Product Demonstrations
  • Attention to Detail
  • Employee Training
  • Ability to Lift 40 pounds
  • Problem Solving
  • Honest and Ethical
  • Policies and Procedures
  • Cleaning and Sanitizing
  • Brand Promotion
  • Merchandise Packaging
  • Pricing and Markdowns
  • Cooperative Attitude
  • Safety and Cleanliness Standards
  • Engaging with Diverse Customers
  • Customer Service
  • Reliable and Responsible
  • Detail-Oriented
  • Meeting Sales Goals
  • Adaptable and Flexible
Work History
Cashier, Bookstore Associate , 08/2021 to Current
Gila River Health CareGila River Districts, AZ,
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.
  • Processed information and merchandise through POS register system.
  • Delivered highest level of customer service by greeting, communicating and assisting customers with online orders.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Receptionist, 04/2021 to 05/2021
Granite WorksCity, STATE,
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Resolved customer problems and complaints.
Waitress/Cook/Cashier, 03/2018 to 06/2020
Rootbeer StandCity, STATE,
  • Answered questions about store policies and addressed customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Stayed up-to-date on menu changes to help customers make food choices.
Waitress/Cashier, 09/2018 to 01/2019
Michelle'sCity, STATE,
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays weighing over multiple lbs and delivered them to cars.
  • Maintained professionalism while dealing with high order volumes and quality assurance.
  • Memorized orders and maintained 99.9% accuracy in high-traffic times.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Counted cash in register drawer at beginning and end of shift.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Ordered and received products and supplies to stock kitchen areas.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
Education
High School Diploma: , Expected in 12/2022 to Western Michigan University - Kalamazoo, MI
GPA:
High School Diploma: , Expected in 05/2021 to Michigan State University - East Lansing, MI
GPA:
High School Diploma: , Expected in 05/2019 to HACKETT CATHOLIC PREP - Kalamazoo, MI,
GPA:
Certifications
  • CNA Training
  • CPR/AED/First Aid Certified
,

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Resume Overview

School Attended

  • Western Michigan University
  • Michigan State University
  • HACKETT CATHOLIC PREP

Job Titles Held:

  • Cashier, Bookstore Associate
  • Receptionist
  • Waitress/Cook/Cashier
  • Waitress/Cashier

Degrees

  • High School Diploma
  • High School Diploma
  • High School Diploma

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