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Cashier Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Experienced professional with 20 years background in Retail store management. Successful in both startup and turnaround management roles. Comprehensive knowledge of all retail operations, including customer service, payroll and merchandising. Proficient in Microsoft Office and Email Communication. An Individual with great ability in communicating and developing relationships with customers in general. Possesses strong dynamic, diligent, patient, and detail oriented to complete organizations goals.

Skills
  • Outstanding communication skills
  • Team-oriented
  • MS Office proficient
  • Shift checklists
  • Sales professional
  • Reliable
  • Inventory control
  • Customer service
  • Employee supervision and motivation
  • Staff training and development
Experience
11/2020 to 01/2021 Cashier Ollie's Bargain Outlet | Hoover, AL,
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Verified customer identification for alcohol or tobacco purchases.
  • Increased sales by suggesting specific complementary items to customers.
01/2010 to 10/2019 Store Manager Curaleaf | North Salt Lake, UT,
  • Hired, trained and managed team of 6 associates, including evaluating performance and enforcing disciplinary actions
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility
  • Trained all employees in inventory practices, POS systems and product knowledge, contributing to 100% increase in customer satisfaction ratings
  • Interviewed, hired, supervised and trained all employees and instituted mentoring program to develop skills, leadership and employee excellence
  • Addressed customer inquiries and resolved complaints
  • Trained all my Associates to deliver outstanding customer service and assistance
  • Worked closely with District Manager and Assistant Manager to formulate and build store brand and strategy
  • Contributed to merchandising ideas at team sales meetings
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties
  • Coached and empowered employees by creating and sharing motivational vision plans
  • Enforced adherence to policies, standards and security protocols
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling
  • Received packages and deliveries and restocked inventory upon shipment arrival, checking merchandise into POS system
  • Conducted Weekly and Monthly performance reviews to organize training and development for staff
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
01/2000 to 01/2010 Store Co-Manager Dsw (Designer Brands Inc.) | Allentown, PA,
  • Lead team of 8 employees in all operations including sales, service, parts and office functions
  • Set schedules and delegated assignments based on team member strengths to optimize coverage and service levels
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
  • Completed frequent walk-throughs and directed team members to correct any issue impacting store appearance or professionalism
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members
  • Encouraged professional growth and talent development in associates to increase performance in all areas
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance
  • Empower staff members to contribute to continuous improvement, quality and growth of company by using customer service and product knowledge
Education and Training
Expected in 1998 High School Diploma | G. Holmes Braddock Senior High School, Miami, FL GPA:
Expected in 05/2023 | Respiratory Therapy Miami Dade College, Miami, FL GPA:
Expected in 2005 Medical Assistant | National School of Technology, Miami,Fl, GPA:
Accomplishments
  • Awarded " $500,000 Club" in 2016
  • District Credit Captain overseeing 71 TM performance on credit for FY 2018
  • Awarded 5 merit increases during the first 5 years of employment
  • Awarded " Best Store Performance " in FY 2015
Certifications
  • Certified yearly on Ear Piercing
  • Certified on IT security data

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Resume Overview

School Attended
  • G. Holmes Braddock Senior High School
  • Miami Dade College
  • National School of Technology
Job Titles Held:
  • Cashier
  • Store Manager
  • Store Co-Manager
Degrees
  • High School Diploma
  • Some College (No Degree)
  • Medical Assistant