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Cashier Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles all funds to maximize accounting accuracy and meet strict compliance standards. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.

Skills
  • POS systems
  • Scanner operations
  • Customer assistance
  • Merchandise restocking
  • Cash drawer balancing
  • Loss prevention
  • Ordering and stocking
  • Cash management
  • Credit and cash transactions
  • Cash counting machine operations
  • ID verification
  • Cash register operation
  • Payment processing
  • Bank deposits
  • Returns and exchanges
  • Effective customer upselling
  • Coin counting
  • Customer seating
Education and Training
Tribhuvan University Kathmandu, Nepal, Expected in 01/2007 Bachelor of Arts : Accounting, Finance - GPA :
Tribhuvan University , Expected in Bachelor of Library and Information Science : Library Management - GPA :
Experience
Earth Fare, Inc - Cashier
Charleston, SC, 12/2020 - Current
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Increased sales by suggesting specific complementary items to customers.
Enova - Customer Service Representative
Remote, OR, 12/2008 - 12/2020
  • Handling cash register, customer services, Answer the phone, organizing grocery and medicines and assist to manager in various activities.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Assessed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Remained constantly aware of customer activity to ensure safe and secure shopping environment.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Reviewed account and service histories to identify trends and issues.
  • Set up and activated customer accounts.
  • Recommended improvements to products and services to mitigate complaints.
  • Trained new employees on procedures and policies to maximize team performance.
National Financial Partners Corp. - Account Assistant
Marietta, OH, 12/2001 - 11/2007
  • Social Science Baha (www.soscbaha.org, one of the leading organization in Nepal , Kathmandu, Nepal more than 5 years, Data entry in computer, user services, correspondences, answer phone calls etc.
  • Maintained sales records with payment details and invoices.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Corresponded with vendors regarding invoices, balances due and refunds and managed vendor accounts database to maintain disciplined and accurate bookkeeping.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Processed payroll, numerous electronic deposits and employee pay adjustments.
  • Supported accounting department during monthly closings.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Summarized current financial status by collecting information and preparing balance sheets and profit and loss statements.
  • Identified budgeting and bookkeeping improvements to streamline company financial operations and improve client services.
  • Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
  • Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Responded to customer emails, chat requests and telephone calls to answer questions, provide information and resolve problems.
  • Entered employee records, time cards and miscellaneous deductions for payroll.
  • Assisted financial professionals with managing general ledgers and account statements.
  • Performed administrative tasks to support strategic initiatives.
  • Prepared financial statements and expense documents for management teams.
  • Opened, changed and closed customer accounts.
  • Managed delivery schedules, progress updates and vendor relations.
Languages
English, Hindi, Nepali.
Languages
English :
Professional
Negotiated :
Hindi :
Full Professional
Negotiated :
Nepali :
Native/ Bilingual
Negotiated :

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Resume Overview

School Attended
  • Tribhuvan University
  • Tribhuvan University
Job Titles Held:
  • Cashier
  • Customer Service Representative
  • Account Assistant
Degrees
  • Bachelor of Arts
  • Bachelor of Library and Information Science