cashier barista resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Seeking an opportunity to join and contribute my experience and skills in an established practice. Fluent in Spanish as well as over 9 years of advanced customer service experience. Hardworking team member skilled at counting money, processing payments and building relationships. Excellent multitasking, organizational and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty.
Skills
Customer Service
POS Systems
Cash Handling
Bilingual - Spanish Speaking
Honest and Dependable
Complaint Resolution
Feedback Acceptance
Detail-Oriented
Honest and Ethical
Cleaning and Sanitizing
Reliable and Responsible
Problem-Solving
Inventory Stocking
Cooperative Attitude
Sweeping and Mopping
Credits and Refunds
Cash Drawer Balancing
Cash Management
Ordering and Stocking
Excellent Written and Verbal Communication
Experience
Cashier/Barista, 04/2020 - 09/2020 Halifax Health – Deland, FL,
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Stocked customer service stations with paper products or beClairege preparation items.
Memorized recipes for specialty coffee beClaireges and seasonal offerings.
Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
Greeted and communicated with customers to take beClairege orders and offer recommendations based on taste preferences.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Created complex, hand-crafted beClaireges based upon customer preferences.
Followed health, safety and sanitation guidelines to pass state inspections.
Tour Guide, 04/2017 - 09/2020 Legends – Bristow, VA,
Developed guest relationships to achieve high level of satisfaction.
Kept safety of group members at high level by pointing out cracked sidewalks, bad lighting and steps and provided assistance.
Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
Delivered guided tours, presenting scripted information and answering questions.
Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
Entertained visitors and tourists with various props and signs to maximize engagement.
Facilitated tours to groups of up to 30 guests.
Researched topics that pertained to tour locations, adding such information to scripts.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
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