Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict company compliance standards. Courteous and respectful with guests to maximize loyalty. Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Experienced server offering dedication and service expertise developed over 30+ years of related experience. Successfully organize transaction documentation, handle funds and maintain records. People-person with positive and well-organized nature. Committed employee with 30+ years of experience processing customer payments through various point of sale systems. Quick and accurate when balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Welcoming and intelligent worker with proven history of accuracy, efficiency and punctuality. Skilled at customer service with great attention to detail and organization skills. Resourceful and outgoing professional with training in POS software. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills
  • Payment processing
  • Issue resolution
  • Cash drawer balancing
  • Liquor regulations and compliance
  • POS systems
  • ID verification
  • Cash counting machine operations
  • Merchandise restocking
  • Product recommendations
  • Staff mentoring
  • Customer greeting
  • Coin counting
  • Loss prevention
  • Customer assistance
  • Cash register operation
  • Knowledge of wine and spirits
  • Cash management
  • Credit and cash transactions
Experience
Cashier, 08/2020 to 10/2020
Burger King CorporationSummerville, SC,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Received payments for merchandise and issued receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed hundres transactions per day with exceptional accuracy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customers find specific products, answered questions and offered product advice.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
  • Operated cash register, collected payments and provided accurate change.
Server Shift Leader, 06/2007 to 03/2018
Bd (Becton, Dickinson And Company)Morristown, NJ,
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Upsold customers and optimized table-turns to outperform average sales by 5%.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Managed 6 servers and staff members to effectively foster team-oriented environment.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to manager immediately.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Housekeeper, 08/2004 to 04/2005
Benchmark Senior LivingLeominster, MA,
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Checked 20+ rooms per day to verify vacancies post-checkout.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Education and Training
: Office Supervision And Management, Expected in
Texas State Technical College - West Texas - Sweetwater, TX
GPA:
Certifications
  • ServSafe

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Resume Overview

School Attended

  • Texas State Technical College - West Texas

Job Titles Held:

  • Cashier
  • Server Shift Leader
  • Housekeeper

Degrees

  • Some College (No Degree)

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