Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Committed and hardworking Job Title with Number years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Friendly Cashier offering more than Number years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

Kept cash drawers accurate and secure with smooth payment processing and no losses. Security-conscious and customer-focused Job Title with top-notch teamwork and interpersonal communication skills. Boosted communication with local Type immigrants by learning conversational Language.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Reliable Job Title offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type and Type areas and flexible with changing business needs.

  • POS Systems
  • Credit card processing
  • Payment collection
  • Customer assistance
  • Cash register operations
  • Cleanliness
  • Time management skills
  • Request prioritization
  • Records Maintenance
  • Order taking
  • Cash register systems
  • Payment processing
  • Currency counting
  • Proficient in Microsoft
  • Reports and documents
  • Payment accepting
  • Cash report creation
  • Customer Relations
  • Loss prevention
  • Multi-tasking ability
  • Cash Handling
  • Friendly demeanor
  • Written and verbal communication
  • Cash register skills
  • Basic math skills
  • Coaching and mentoring
  • Cash balancing
  • Sales expertise
  • Money handling
  • Question responses
Work History
08/2020 to Current
Cashier American Dining Creations Binghamton, NY,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
03/2019 to 08/2020
Call Center Representative Long Island Fqhc Oceanside, NY,
  • Contributed to company achieving and holding industry-leading customer service ratings.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Entered customer interaction details in Software to track requests, document problems and record solutions offered.
  • Achieved customer satisfaction rating of Number%.
  • Educated customers on product and service details and information.
  • Maintained high levels of customer satisfaction and retention by Action and Action.
  • Maintained user account data by initiating account access and establishing in database.
  • Collaborated with Job titles and Job titles to correct mistakes, track shipments and handle damage claims.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Managed customer calls effectively and efficiently in complex, fast-paced and challenging call center environment.
  • Educated customers how to use company systems, complete forms and obtain desired services.
  • Maintained customer satisfaction rate of Number%.
02/2017 to 01/2018
Cash Office Associate Buehler's Grocery Akron, OH,
  • Trained new associates on POS system and key sales tactics to run cash office.
  • Investigated financial inconsistencies to solve discrepancies and reported to manager.
  • Verified cash flow and electronic transactions from credit card system to balance registers.
  • Provided cash handling including sorting and counting coin and currency to make change for associates.
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Prepared bank deposits and corporate cash shipments.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Set up, tested and balanced registers for front-end employees.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
08/2014 to 01/2017
Crew Trainer Mcdonald's Aurora, CO,
  • Mentored junior employees to improve performance, food safety and customer service.
  • Set positive example for team members by providing high-quality, efficient service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Maintained current knowledge of all team position requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Trained other employees in customer service, food safety and performance requirements.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Expected in 10/2020
: Medical Office Assistance
Ashworth College - Norcross, GA
Expected in 07/2021
Associate Degree in Science : Nursing
Dallas College - Dallas, TX,
Expected in 01/2018
High School Diploma:
Texans Can Academy - Farmers Branch, TX,
  • Awarded Superintendent award

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Resume Overview

School Attended

  • Ashworth College
  • Dallas College
  • Texans Can Academy

Job Titles Held:

  • Cashier
  • Call Center Representative
  • Cash Office Associate
  • Crew Trainer


  • Associate Degree in Science
  • High School Diploma

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