- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Obtain a customer service position where I can maximize my people oriented experience, communication skills and my problem analysis and problem solving abilities. committed to quality customer service and running facilities smoothly. Maintains a clean, organized store front at all times. Food service worker with fast food, retail and customer service experience. Trained in food safety and handling. Hardworking [job title] focused on producing quality food and providing excellent customer service. Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Retail Sales Associate versed in merchandising, display design and customer relations. Customer service and sales expert who identifies customer needs and delivers solutions to problems. Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.
Fashion sketching Fashion illustrating Microsoft Office Suite expert Time management Design strategy Reliable and punctual Cheerful and energetic Effective team player Dependable and reliable Fabric direction |
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Recognized by peers and management for going above and beyond normal job functions.
Received higher union starting pay grade based on previous trade knowledge and experience.
Fielded and processed up to 300 calls per day.
First Watch Restaurants – New Port Richey, FL,
- Issued receipts, refunds, and credits.
- Monitored checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Compiled and maintained non-monetary reports and records.
- Mastered Point of Sale (POS) computer system for automated order taking.Quickly and efficiently processed payments and made accurate change.
- Served orders to customers at windows, counters and tables.
- Resolved guest complaints promptly and professionally.
- Communicated clearly and positively with co-workers and management.Cut and chopped food items and cooked on a grill or in fryers.
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Glaukos – Orlando, FL,
- Built rapport with customers by greeting them in a courteous, friendly, and professional manner using procedures learned during new-hire training.
- Listened attentively to customer needs and concerns; demonstrated empathy.
- Participated in activities designed to improve customer satisfaction and business performance.
- Communicated effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
- Exchanged returned merchandise for customers quickly and efficiently.
- Recommended and helped customers select merchandise based on their needs.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
- Trained new employees on company customer service policies and service level standards.
Hilton Worldwide – Santa Fe, NM,
- Established and identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Answered customers' questions and got a manager if answer doesn't solve the issue.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Promptly reported complaints to a member of the management team.
- Served fresh, hot food with a smile in a timely manner.
- Served orders to customers at windows, counters and tables.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
- Quickly and efficiently processed payments and made accurate change.
Ocean State Job Lot – Medway, MA,
- Received and processed cash and credit payments for in-store purchases.
- Exceeded targeted sales goals by [number]%.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Worked as a team member to provide the highest level of service to customers.
Hilton Worldwide – Short Hills, NJ,
- Assisted with production line in factories.
- Loaded and unloaded items from machines, carts, and dollies.
- Pulled damaged or ineffective equipment off the line.
- Selected products for specific routes according to pick sheets.
- Established transportation cost standards and economical shipping practices.
- Transported goods from racks, shelves and vehicles.
- Followed proper selection procedures as established by the company.
Hilton Worldwide – South Portland, ME,
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Recorded customer orders and repeated them back in a clear, understandable manner.
- Promptly reported complaints to a member of the management team.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Served fresh, hot food with a smile in a timely manner.
- Communicated clearly and positively with co-workers and management.
- Served orders to customers at windows, counters and tables.
- Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
- Prepared and served beverages such as coffee, tea and fountain drinks.
- Properly portioned and packaged take-out foods for customers.
Montgomery County High School - Mount Vernon, GA
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Resume Overview
School Attended
- Montgomery County High School
Job Titles Held:
- Cashier
- Customer Service Representative
- Cashier
- Sales Associate
- Cashier
- Cashier
Degrees
- High School Diploma
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