Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles all funds to maximize accounting accuracy and meet strict compliance standards.

  • POS systems
  • Merchandise restocking
  • Ordering and stocking
  • Liquor regulations and compliance
  • Scanner operations
  • Cash drawer balancing
  • Cash register operation
  • Customer assistance
  • Cash management
  • Cash counting machine operations
  • Credit and cash transactions
  • ID verification
  • Staff mentoring
  • Payment processing
  • Issue resolution
  • Returns and exchanges
  • Customer seating
  • Training and mentoring
  • Coin counting
  • Effective customer upselling
Cashier, 06/2019 to 06/2021
Hudson's Bay CompanyHouston, TX,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Processed tons of transactions per day with exceptional accuracy.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Assisted customers with account updates, new service additions and promotional offers.
Service Crew Member, 03/2018 to 06/2019
Mcdonald'sChattanooga, TN,
  • Restocked supplies, removed trash and cleaned areas.
  • Kept customer and food preparation areas clean and well-organized.
  • Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
  • Answered customer questions and took orders.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Handled food safely to protect customers from cross-contamination or illness risks.
  • Verified orders and bagged items for easy transport.
  • Maintained order of customer and crew member work areas.
  • Assisted with food preparation tasks, including filling soft drinks and pouring coffee.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.
  • Delivered food and drink items quickly to help minimize customer wait times.
  • Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
  • Mastered multiple crew functions, including order assembly, serving, cooking, hosting, bussing, counter and drive-through.
  • Assisted manager in opening and closing operations, including cleaning, securing and balancing daily funds and receipts.
  • Cross-trained new employees by explaining rules, procedures and job responsibilities.
  • Completed accurate food orders using POS terminal and relayed special conditions to kitchen staff.
Party Host, 10/2016 to 12/2017
Urban Air Adventure ParkDenison, TX,
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Answered telephone to provide dining information and take party reservations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Tracked seated guests and available seating using their system.
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Served food and beverages to guests and refilled glasses promptly.
  • Began and ended events punctually by monitoring time and pacing schedule of activities.
  • Interacted with all guests and participated in activities throughout event while giving next-level attention to guest of honor.
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Wore required attire, including costumes and props to fulfill all party requirements.
Education and Training
High School Diploma: , Expected in 04/2020
Massaponax High School - Fredericksburg, VA
Bachelor of Science: , Expected in
Old Dominion University - Norfolk, VA
  • Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Service Champ to Team Trainer, in less than 12-months

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School Attended

  • Massaponax High School
  • Old Dominion University

Job Titles Held:

  • Cashier
  • Service Crew Member
  • Party Host


  • High School Diploma
  • Bachelor of Science

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