Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Organized and accurate in managing patient flow. Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills.

  • Refunds and exchanges
  • Payment collection
  • Credit card processing
  • Customer assistance
  • POS Systems (Point of Sale)
  • Cash Drawer Management
  • Drawer Management
  • Product and Service Sales
  • Product Restocking
  • Maintaining Store Appearance
  • Money handling
  • Spirit, wine and beer expertise
  • Payment processing
  • Price changes
  • Time management skills
  • Request prioritization
  • Multi-tasking ability
  • Heavy lifting
  • Reports and documents
  • Basic math skills
  • Exemplary communication
  • Friendly demeanor
  • Written and verbal communication
  • Stocking and replenishing
  • Identification checks
  • Product upselling
  • Cash register operations
  • Work ethic
  • Collaboration
  • Organizational skills
Work History
09/2020 to Current
Cashier Builders Firstsource, Inc. Woodland, WA,
  • Efficiently processed new orders, completing hundreds + daily transactions with remarkable accuracy.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Assisted customers with special services, account updates and promotional options.
  • Counted cash in register drawer at beginning and end of shift.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
03/2010 to 08/2015
Receptionist Education Affiliates GA, State,
  • Oversaw administration of DNA indexing and drug and alcohol screenings for different types offenders.
  • Transported and monitored offenders on probation and parole for compliance with court protocols.
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Conducted research, gathered information from multiple sources and presented results.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
03/2004 to 05/2008
Medical Receptionist Concentra Lakeland, FL,
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Enhanced office efficiency by handling numerous + callers per day.
  • Managed master calendar and scheduled appointments for 4 providers based on optimal patient loads and clinician availability.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Maintained current and accurate medical records for over 600 patients.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • .
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
Expected in 04/2011
Associate Degree Criminal Justice : Fundamentals of Criminal Law
Vatterott College - Oklahoma City - Oklahoma City, OK
  • Coursework in Criminal Justice/Safety Studies, Juvenile Corrections and Law Enforcement Administration
Expected in 05/1993
High School Diploma:
Tuttle High School - Tuttle, OK

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School Attended

  • Vatterott College - Oklahoma City
  • Tuttle High School

Job Titles Held:

  • Cashier
  • Receptionist
  • Medical Receptionist


  • Associate Degree Criminal Justice
  • High School Diploma

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