, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Seasoned sales rep with discretion, conscientious nature and service background demonstrated over 20-year career. Efficiently maintain transaction records, handle monies and update accounts. Strong financial and mathematical abilities. Versatile sales associate with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Trustworthy and dedicated with 20 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Dedicated cashier and server with 10 years of experience in restarunt establishment. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of hot food and a smile.
Skills
Customer assistance
Stocking and Replenishing
POS Systems
Point of Sale Knowledge
Identification Checks
Drawer Management
Cash Drawer Management
Bagging and Packaging
Merchandise Restocking
Product and Service Sales
Cash Register Operation
ID Verification
Refund Handling
Maintaining Store Appearance
Product Restocking
Retail Merchandising
Currency Sorting
Point-of-sale system operation
Inventory management
Basic math skills
Time management skills
Product knowledge
Order taking
Customer Relations
Cash register systems
Safe verifications
Written and verbal communication
Currency counting
Staff Training
Refunds and exchanges
Reports and documents
Receipt and refund issuance
Payment processing
Money handling
Coaching and mentoring
Cash Handling
Purchase assistance
Payment collection
Guest inquiries
Records Maintenance
Cleaning and sanitizing
Spirit, wine and beer expertise
Sales expertise
Work History
12/2018 to 03/2020CashierGoodwill Omaha | Papillion, NE,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped over 300 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Operated cash register to record all transactions accurately and efficiently.
Worked closely with General Manager to solve problems and handle customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
01/1998 to 08/2014ReceptionistEducation Affiliates | Pensacola, FL,
Kept reception area clean and neat to give visitors positive first impression.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Supported various administrative duties by proofreading, transcribing and invoicing.
Received and routed business correspondence to correct departments and staff members.
Assisted over 50 customers via phone each 10 hour.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Collected, sorted, distributed and sent mail and packages.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Sorted, received and distributed mail correspondence between departments and personnel.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Routed incoming mail and messages to relevant personnel without delay.
Scheduled and confirmed appointments and meetings for mechanic and sales rep.
Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
Operated multi-line telephone system to independently handle over 30 calls each day.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Corresponded with clients through email, telephone or postal mail.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
06/1996 to 02/2000Front End ManagerAlbertsons Companies | Brighton, CO,
Established and updated work schedules to account for changing staff levels and expected workloads.
Oversaw cash flow of store, including cashier operations, bookkeeping and security.
Recorded financial transactions and performed account reconciliations.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Managed shelf inventory and customer-focused loss prevention strategies.
Supervised and guided new employees on running register's and stocking shelves and responded quickly to questions, which improved understanding of job responsibilities.
Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
Reviewed financial reports and trend forecasts.
Worked with security staff and law enforcement on shoplifting and vandalism response.
Motivated employees to perform at peak productivity with morale-boosting programs.
Evaluated employee performance and made recommendations for improvements.
Codified office structures and processes to promote teamwork and performance.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Prepared daily department reports to assist business leaders with key decision making and strategic operational planning.
Organized staff meetings for employees and coordinated availability of conference rooms for participants.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.
08/1995 to 01/1996WaitressRegal Cinemas Corporation | Renton, WA,
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Prepared beverages and filled food orders for customers.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Displayed enthusiasm and promoted satisfactory service to customers, successfully increasing referrals and walk-in business.
Used cash registers and credit card machines to cash out customers, handling average sale of $200.00 per table.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Bussed and reset 50 tables per shift, working efficiently to keep dining room and work areas clean.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Checked identification to enforce age regulations for alcoholic beverages.
Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Upsold drink and food specialty items, wine selections and desserts to increase overall sales and exceed targets.
Education
Expected in Associate of Business Administration | Business Administration And ManagementLouisiana College, Pineville, LAGPA:
Expected in 06/1996GED | LANG Youth Challenge Program, Pineville, LA, GPA:
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