Diligent cashier with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer sales. Adept at suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with Ace Hardware and able to adapt easily to new processes and procedures. Honest and skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Skills
Liquor regulations and compliance
Cash drawer balancing
Cash register operation
Credit and cash transactions
Product recommendations
ID verification
Customer assistance
Coin counting
Merchandise restocking
Customer greeting
Experience
Cashier, 07/2020 to Current Noodles & Company – Raleigh, NC,
Assisted with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Helped customers find specific products, answered questions and offered advice.
Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
Learned roles of other departments to provide coverage and keep store operational.
Processed 200+ transactions per day with exceptional accuracy.
Processed customer payments quickly and returned exact change and receipts.
Inspected items for damage and obtained replacements for customers.
Properly verified customer identification for alcohol or tobacco purchases.
Resolved issues with cash registers, card scanners and printers.
Welcomed customers, offering assistance to help find necessary store items.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Worked closely with front-end staff to assist customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
Volleyball Player, 08/2016 to 11/2019 St. Johns High School – City, STATE,
Trained regularly on individual and team basis to optimize abilities and technique.
Arrived at team practices on time and willing to put in work required to improve skills and strategies.
Stayed in peak physical condition by adopting strong exercise program and healthy diet.
Followed all team guidelines and standards.
Worked to maintain top form and contribute to team's ongoing success.
Reacted to complex game situations quickly and effectively.
Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
Listened to coaches, trainers and support staff and implemented suggestions to enhance team contributions.
Exercised strong leadership skills and practiced self-discipline on and off the court.
Adhered strictly to rules and regulations of activities department and district.
Successfully balanced 14 hours per week of athletic activities while managing demanding academic schedule.
Accepted constructive criticism from coaches and teammates to improve skills.
Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport.
Studied competitors to understand different strategies and gain important advantages.
Showed discipline and responsible nature during and outside of competitions.
Identified personal strengths and weaknesses and adjusted techniques to enhance performance.
Supported and mentored junior team members to promote collaboration and improve collective expertise.
Attended all scheduled practices and training sessions to maintain peak athletic performance.
Front Desk Receptionist for School, 08/2018 to 05/2019 Round Valley High School – City, STATE,
Arranged special accommodations for guests to maintain optimal satisfaction
Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Solved minor customer issues and escalated major problems immediately to the principal.
Responded to inquiries and requests made online, by phone or email.
Received all incoming calls and coordinated with school staff to fulfill requests and resolve issues.
Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Education and Training
: Associate of Arts, Expected in Northland Pioneer College - St. Johns, Az, GPA:
: Chemistry, Expected in Arizona State University - Tempe, Az, GPA:
High School Diploma: , Expected in 05/2020 St. Johns High School - St. Johns, Az, GPA:
Accomplishments
Maintained an exceptional GPA throughout high school.
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