Organized With experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.
Kept cash drawers accurate and secure with smooth payment processing and no losses. Security-conscious and customer-focused, with top-notch teamwork and interpersonal communication skills. Boosted communication with local companies and customers.
Focused with strong understanding of retail operations. Offering 1+ years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled offering years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Dedicated with experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and deep knowledge of boutique-type products.
Skills
Stocking and Replenishing
Identification Checks
Cash Drawer Management
Merchandise Restocking
Cash Register Operation
Refund Handling
Product Restocking
Customer assistance
Refunds and exchanges
Payment collection
Written and verbal communication
Multi-tasking ability
Merchandising familiarity
Cleaning and sanitizing
Product knowledge
Coupons and gift cards
Cash owed calculations
Daily transaction summarizing
Shelf-cleaning
Cash register skills
Cash register systems
Check cashing
Heavy lifting
Money handling
Cleanliness
Basic math skills
Customer direction
Cleaning procedures
Time management skills
Currency counting
Adaptability
Payment accepting
POS Systems
Drawer Management
Bagging and Packaging
Product and Service Sales
ID Verification
Maintaining Store Appearance
Retail Merchandising
Cash register operations
Credit card processing
Product upselling
Guest inquiries
Checkout consistency
Question responses
Store merchandise stocking
Security Monitoring
Customer Relations
Safe verifications
Receipt and refund issuance
Price changes
Point-of-sale system operation
Good telephone etiquette
Order taking
Cash Handling
Money handling
Loss prevention
Monetary transactions
Purchase assistance
Inventorying products
Sales expertise
Inventory management
Friendly demeanor
Work History
Cashier, 04/2019 to 05/2020 Dairy Queen – Westland, MI,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked prices for customers and processed items sold by scanning barcodes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Assisted customers with special services, account updates and promotional options.
Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Educated customers on promotions to enhance sales.
Answered questions about store policies and concerns to support positive customer experiences.
Operated cash register for cash, check and credit card transactions with 90% accuracy.
Used cash registers and POS systems to request and record customer orders and compute bills.
Server, 03/2018 to 08/2018 Hei Hotels & Resorts – Rancho Santa Fe, CA,
Kept register accurate through correct billing, payment processing and cash management practices.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Greeted and maintained relationships with regular customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Prepared beverages and filled food orders for customers.
Front End Cashier, 03/2018 to 05/2018 Bass Pro Shops – Myrtle Beach, SC,
Operated Computerized register system to process new purchases, item returns and merchandise exchanges.
Greeted customers and responded to requests for information.
Performed cash, card and check transactions for customer purchases.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Trained as Job title and provided back-up coverage to provide customers with optimal support.
Educated customers on promotions to enhance sales.
Lifted up to Number pounds at once and used equipment like Type and Type to move heavier loads and prevent injury when helping customers or restocking shelves.
Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
Operated cash register swiping barcoded items across electronic scanner to record price and collected payment.
Approached every question or concern with calm and level-headed approach to successfully address any need.
Supported front end procedures to keep items well-stocked to prevent shrinkage.
Answered questions about store policies and concerns to support positive customer experiences.
Processed exchanges and returns by processing them in company database.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Maintained organized and orderly front end and removed carts, baskets and debris.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Handled
customer
complaints
and
concerns
and escalted to direct supervisor for quick resolution.
Called for back up cashiers during peak times to minimize wait time for customers.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
High School Diploma : Intermediate , Expected in 05/2018 Burlington Community High School - Burlington Iowa , GPA:
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